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Service Desk Process Kit 1 Don't Let Your Business Come to a Screeching Halt Due to a Lack of Service Desk Support! https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html.

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Presentation on theme: "Service Desk Process Kit 1 Don't Let Your Business Come to a Screeching Halt Due to a Lack of Service Desk Support! https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html."— Presentation transcript:

1 Service Desk Process Kit 1 Don't Let Your Business Come to a Screeching Halt Due to a Lack of Service Desk Support! https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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3 Service Desk Process Kit 1 The process of Service Desk Management is essential for day-to-day operations as it is usually the single point of contact for most of the organization's IT needs. Organizations look to the service desk for a wide variety of activities including: https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

4 Service Desk Process Kit 1 Basic support of computing, telecommunications, and a/v services https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

5 Service Desk Process Kit 1 Provider of necessary forms for repairs, account access, etc. https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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10 Service Desk Process Kit 1 The Service Desk Process Toolkit contains templates, presentations, and essential resources: https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

11 Service Desk Process Kit 1 The carefully created Power Point Presentations can be used to educate, as the basis for management presentations, or when making business cases for implementation. https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

12 Service Desk Process Kit 1 The supporting documents provided within this toolkit will help you identify the areas within your organization that require the most activity in terms of change and improvement. https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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15 Service Desk Process Kit 1 Toolkit Introduction Presentation- this concise presentation gives a great introduction to the toolkit https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

16 Service Desk Process Kit 1 Service Desk ITIL https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

17 Service Desk Process Kit 1 Presentation https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

18 Service Desk Process Kit 1 Service Desk-Roles and Responsibilities https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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20 Service Desk Process Kit 1 Service Desk Technology https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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22 Service Desk Process Kit 1 Example Service Desk Project Plan https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

23 Service Desk Process Kit 1 Service Desk-Metrics https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

24 Service Desk Process Kit 1 Communication Plan https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

25 Service Desk Process Kit 1 Business Flyers https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

26 Service Desk Process Kit 1 Incident Management Process Flow Diagram https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

27 Service Desk Process Kit 1 Service Desk-Objectives and Goals https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

28 Service Desk Process Kit 1 Policies, Objectives, and Scope https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

29 Service Desk Process Kit 1 Implementation Plan and Project Plan https://store.theartofservice.com/service-desk-process-kit-isbn-tk00225.html

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