1. New Ambulance Operations Centre Make Ready: Polegate
James Pavey
Senior Operations Manager
Brighton and Rother
Tel:

2. What is the vision?
To deliver a better quality, more efficient and cost effective service to patients in the Eastbourne dispatch desk area
To give our staff the capability to do their job to the best of their ability

4. Who? Eastbourne Hailsham Heathfield Uckfield Newhaven
Crowborough (already moved to into area)

5. Eastbourne Ambulance Station

6. Hailsham Ambulance Station

7. Heathfield Ambulance Station

8. Old Crowborough ambulance station

9. New Crowborough Ambulance Community Response Post (ACRP)

10. Uckfield ambulance station

11. Newhaven ambulance station

15. Where?
Make Ready

16. Where?
Make Ready

17. Where?
Make Ready

18. How? System Status Plan (SSP)
Ambulance Community Response Posts (ACRPs)
Rotas
Management structure
Staff engagement
External engagement
Unit Hour Utilisation (UHU)
Community First Responders (CFRs)

19. Dispatch Desk Resources average per week

22. When? Currently seeking planning permission
Approximate 12 month build time

23. Local Impact
MRC home for approx 130 operational A&E staff, approx 26 PTS staff and a make ready team
Principle staff shift changeover times approx 0530–1000 and 1730–2000
Ambulance vehicles deploy from MRC to ACRPs – use of blue lights and sirens unlikely

24. Recruitment
Looking to recruit make ready operatives for the opening of the MRC
Like to be a beacon for recruitment of local people into the ambulance service
Open Day planned shortly after opening

25. Questions?