1. 1 West HUB – Housing Options Update 25th August, 2011 Grant Mackintosh Housing Manager - East Dunbartonshire

2. 2 West Housing Options HUB Lanarkshire – North & South Dunbartonshire – East & West Glasgow – City & GHA Renfrewshire - R & East 8 core partners in HUB – no mentor

3. 3 Action Plan – Training Training Needs Analysis Training Plan - Cross boundary 3 Levels & Skills training Cultural Change – IT training resource (share good practice - web enabled)

4. 4 Action Plan - Consultants Consultancy tender – sub group HO benchmarking questionnaire Define HO – person centred prospect interviews Desk Top – good practice Training plan HO approaches & roll out to partners

5. 5 Enhanced Housing Options Web based IT system 12 + Options for customers covered Personalised action plan Employability link, can interface & reports Performs calculations and brochures Mutual Exchanges, Rent Deposit

6. 6 Future Developments ? Housing Associations & 3 rd Sector WEST event / Seminar Nov/Dec 11 CHR & Diagnostic Tool Welfare reforms & Housing Support Web enabled WEST HOG Joint West Housing Options Portal Training roll out