2. Discovery 2 Internetworking Module 2 JEOPARDY D.C. Gooch

3. RouterModesWANEncapsulationWANServicesRouterBasicsRouterCommands 100 200 300 400 500RouterModesWANEncapsulationWANServicesRouterBasicsRouterCommands 100 200 300 400 500 Acronyms Help Desk Help Desk OSI Model OSI Model Layers Help Desk Help Desk Troubleshooting Lucky Dip Lucky Dip 100 200 300 400 500 100 200 300 400 500 ► ► ► F i n a l J e o p a r d y ◄ ◄ ◄

4. Question SLA Acronyms 100 A: What is Service Level Agreement? 100 200 300 400 500

5. Question A: What is Open Systems Interconnection ? OSI Acronyms 200 100 200 300 400 500

6. Question 100 200 300 400 500 A: What is a Simple Mail Transfer Protocol? SMTP Acronyms 300

7. Question 100 200 300 400 500 A: What is Internet Message Access Protocol? IMAP Acronyms 400

8. Question 100 200 300 400 500 A: What is Automatic Private IP Addressing? APIPA Acronyms 500

9. Question 100 200 300 400 500 A: What is Level 1? Is for immediate support handled by junior- level help desk technicians Help Desk 100 200 300 400 500

10. Question 100 200 300 400 500 A: What is Level 1? An entry-level position that provides junior technicians with valuable experience Help Desk 200

11. Question 100 200 300 400 500 A: What is a Level 2 Technician? Their duties and responsibilities are similar to that of the Level 1 technician, but they are at a higher skill level. Help Desk 300

12. Question 100 200 300 400 500 A: What is Level 3? Resolves problems in the field Help Desk 400

13. Question 100 200 300 400 500 A: What is a Level 2? Uses diagnostic tools and remote desktop sharing tools to resolve the problem. Help Desk 500

14. Question 100 200 300 400 500 A: What is the application layer? Closest to end user OSI Model 100

15. Question 100 200 300 400 500 A: What is the physical layer? Places information on the medium. OSI Model 200

16. Question 100 200 300 400 500 A: What are network layer protocols? IPv4, IPv6, IP OSI Model 300

17. Question 100 200 300 400 500 A: What is the transport layer? Video and Voice streaming mechanisms and firewall filtering lists OSI Model 400

18. Question 100 200 300 400 500 A: What is the physical layer? Copper twisted pair, fiber optic cable, wireless transmitters. OSI Model 500

19. Question 100 200 300 400 500 A: What is layer 1 ? Physical Layers 100

20. Question 100 200 300 400 500 A: What is layer 7? Application Layers 200

21. Question 100 200 300 400 500 A: What is layer 3? Network. Layers 300

22. Question 100 200 300 400 500 A: What is layer 2? Data Link Layers 400

23. Question 100 200 300 400 500 A: What is layer 4? Transport Layers 500

24. Question 100 200 300 400 500 A: What is ping? Tests basic network connectivity Help Desk Troubleshooting 100

25. Question 100 200 300 400 500 A: What is tracert? Determines if the routing path between the source and destination is available Help Desk Troubleshooting 200

26. Question 100 200 300 400 500 A: What is a ipconfig? Shows IP settings on the computer Help Desk Troubleshooting 300

27. Question 100 200 300 400 500 A: What is bottom-up? Starts with the physical components of the network and works its way up the layers of the OSI model. Help Desk Troubleshooting 400

28. Question 100 200 300 400 500 A: What is divide and conquer? Generally used by more experienced network technicians. Help Desk Troubleshooting 500

29. Question 100 200 300 400 500 A: What is the Link Local Address range ? 169.254.0.1 to 169.254.255.254 Lucky Dip 100

30. Question 100 200 300 400 500 A: What is the loopback address ? 127.0.0.1 Lucky Dip 200

31. Question 100 200 300 400 500 A: What is a multimeter? Used for measuring electrical potential between two points in an electrical circuit Lucky Dip 300

32. Question 100 200 300 400 500 A: What is a trouble ticket? To properly troubleshoot the problem, the on-site technician reviews this. Lucky Dip 400

33. Question 100 200 300 400 500 A: What is a incorrectly loaded TCP/IP stack? Prevents IP from operating correctly. Lucky Dip 500

34. Question A: What is 1. Define the problem, 2. Isolate the cause of the problem, 3. Solve the problem.) ? Basic problem-solving procedure Final Jeopardy 100 200 300 400 500

35. Discovery 2 Internetworking End of Game JEOPARDY D.C. Gooch