1. 2013-2014 Academic Leadership Development Series Wednesday, January 22, 2014 9:00 am – Noon SMSU 327 & 328

2. 2013-2014 Academic Leadership Development Series: Session Two: Managing the Climate Sona Andrews, Provost and Vice President for Academic Affairs

3. 2013-2014 Series: Leading in an Environment of Changing Fiscal Realties Note: All sessions times are 9:00 am - Noon

4. What is the Academic Leadership Development Series ? 2013-14 Focus on Leading in an Environment of Changing Fiscal Realities Designed for Academic Department Chairs and Directors Sponsored by the Office of Academic Affairs Themed approach, focusing on leadership competencies in the context of particular initiatives and/or issues Objective: To help you and your department be successful in your department’s—and the University’s—mission. Objective: To help you development leadership knowledge, skills, and dispositions.

5. Session Two: Managing The Climate- Developing Personal and Interpersonal Skills Welcome and Introduction to the Series and Session Sona K. Andrews, Provost and Vice President for Academic Affairs Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development Climate Management: Tools and Techniques Donna Silverberg, Consultant, DS Consulting Office of Human Resources: How We Can Help! Shana Sechrist, Associate Vice President for Human Resources and University Policy and Practices Ramon Diaz, Associate Director for Employee and Labor Relations A Culture Shift Jilma, Chief Diversity Officer Levels of Empowerment Donna Silverberg, Consultant, DS Consultant Wrap Up/Closing Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development

6. After today’s session you will: Have an understanding of communication and conflict tools. Be able to explore various options for managing challenging personnel issues. Be able to identify indicators in circumstances that signal a need to access outside resources. Have an understanding of own preferences for solving problems and managing conflict.

7. 2013-2014 Academic Leadership Development Series: Session Two: Managing the Climate Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development

8. Conflict Management Unskilled LeadersSkilled LeadersOverused Leaders Avoids conflictSteps up to conflictSeen as overly assertive Takes conflict personally Finds common ground Drives for a solution before others are ready Has to win disputesHammers out tough agreements Spends too much time on unsolvable problems Settles disputes equitably Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

9. Managerial Courage Unskilled LeadersSkilled LeadersOverused Leaders Doesn’t take tough stands with others Let’s people know where they stand May provide too much negative and too little positive feedback Doesn’t step up to issues Is not afraid to take negative action when necessary May fight too many battles Holds back in tough feedback situations Provides direct and “actionable” positive and corrective feedback to others May be too direct and heavy-handed when providing feedback or addressing issues Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

10. Building Effective Teams Unskilled LeadersSkilled LeadersOverused Leaders Doesn’t have the skills or the interest to build a team Blends people into teams when needed May not treat others as unique individuals May be very action and control-oriented and won’t trust a team to perform Creates strong morale and spirit in his/her team Might not provide take-charge leadership during tough times Doesn’t create a common mindset or common challenge Defines success in terms of the whole team Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

11. 2013-2014 Academic Leadership Development Series: Climate Management Tools and Techniques Donna Silverberg, Consultant, DS Consulting

12. 2013-2014 Academic Leadership Development Series: Office of Human Resources: How We Can Help! Shana Sechrist, Associate Vice President for Human Resources and University Policy and Practices Ramon Diaz, Jr. Associate Director for Employee and Labor Relations

13. HR Partner Program Payroll, HRIS, Classification & Compensation Benefits, Leaves & HR Reception Employee and Labor Relations Core Support from HR

14. HR Support in Climate Management Assessing and Improving Overall Climate Performance Management Support for updating work practices

15. Assessing and Improving the Climate When should you call HR? Direct statements with concerns about environment, relationships Rumor mill, tense relationships How do we help: Climate surveys and action plans Facilitation services Assessment for underlying issues - e.g., need for leave or accommodation (protected or otherwise), need for referral to EAP

16. Performance Management When should you call? Routine Concerns about Performance (e.g. chronically late for class) Egregious conduct or behavior (e.g., aggressive or offensive behavior to students or colleagues) How do we help: 1:1 coaching and advice on crucial conversations with faculty and staff, and participation in conversation where helpful Ensuring compliance with legal and contractual obligations, with a focus on de-escalation and improvement. Investigations and follow-up.

17. Updating Work Practices When should you call? Looking to make changes to policies and procedures to improve environment How do we help: Knowledgeable advice about contractual and legal obligations

18. Questions? Thank you!

19. 2013-2014 Academic Leadership Development Series: A Culture Shift Jilma Meneses, Chief Diversity Officer for President’s Office

20. Highlights Formation of Global Diversity & Inclusion Office of Diversity Advocacy Office of Equity and Compliance U Belong Campaign Minority Faculty Mentoring Program Diversity Leadership Team Diversity Action Council Diversity Action Plan President’s Equal Access Scholarship Title IX Compliance Affirmative Action Compliance Advises on the recruitment and retention university wide of diverse students, faculty and staff Implemented PSU’s Creating a Culture of Respect Online Diversity Training

21. Minority = American Indian, Asian Pacific Islander, Black, Hispanic, Multiple Ethnicities. Global Diversity & Inclusion

22. Total student enrollment – Fall 4 th week

23. Student enrollment by ethnicity Fall 4 th week

24. Minority Student Success

26. Minority Workforce YearMinorityTotal All Employee 201011635896 201115056617 201216016640 *Minority = American Indian, Asian Pacific Islander, Black, Hispanic, and Multiple Ethnicities

28. Civic Engagement with Minority Community Adelante Mujeres African American Chamber of Commerce Black United Fund Big Brother Big Sister Boys and Girls (Portland area) Connecting Communities Coalition Farmworker Housing Development Corporation (FHDC) Japanese American Citizen League (JACL) Kaibigan – Filipino American Student Association Hispanic Chamber I Have A Dream (Portland) Global Diversity & Inclusion

29. Civic Engagement with Minority Community Latino Network Hispanic Metropolitan Chamber Native American Youth Family Center (NAYA) Oregon Commission for Women Oregon Latino Agenda for Action (OLAA) Oregon League of Minority Voters (OLMV) Oregon Native American Chamber Partners in Diversity Programa Hispano Reaching and Empowering All People (REAP) Self Enhancement INC (SEI) Urban League of Portland Global Diversity & Inclusion

30. Culture Change–Global Excellence Graduation Faculty Mentoring Program Equal Access Scholarship SAGE Commission on the Status of Women Creating a Culture of Respect Learning Module Development of Policies Access Committee

31. www.pdx.edu/diversity

32. www.pdx.edu/diversity

33. www.pdx.edu/diversity

34. www.pdx.edu/diversity

35. 2013-2014 Academic Leadership Development Series: Levels of Empowerment Donna Silverberg, Consultant, DS Consulting

36. Academic Leadership Development Series Session Three. Session three, in March, will focus on building the future Learning to Develop Strategic Skills to:  Understand and develop the culture of the department  Long range planning  Enrollment management  Curriculum planning

37. Academic Leadership Development Series Session Four. Session four, in May, will focus on “bringing people along” Learning to Lead and Leading to Learn in order to  Make good decisions on behalf of your department  Self-reflect on your successes and challenges  Build effective teams  Mentor and support faculty research and teaching