1. Delivering Effective Presentations

2. The audience Talking to small groups Presenting to larger groups Do you know the audience members? Appropriate language

3. How you say it Clearly Slowly Loud enough Head up Pausing With natural intonation

4. Body language Gestures Eye contact Facial expression Barriers Movement How you stand

5. Body language Gestures Eye contact Facial expression Barriers Movement How you stand

6. Visual aids Size Movement Colours Time How much writing

8. Dealing with nerves Prepare Arrive early Breathe The audience is full of nice people Whats the worst that could happen?

9. Remember! Communication is: 7% verbal (words) 38% vocal (voice) 55% visual (what you see) (Communication Skills: A Practical Handbook, edited by Chrissie Wright)