1. Individual Differences: Self-Concept, Personality & Emotions
Chapter 5
Individual Differences: Self-Concept, Personality & Emotions
From Self-Concept to Self-Management
Personality: Concepts and Controversy
Emotions: An Emerging OB Topic

2. Instructional Road Map of Individual Differences in OB
5-2
Figure 5-1
Instructional Road Map of Individual Differences in OB
The Unique Individual
Personality Traits
Personal Values
Self-Concept
Self-esteem
Self-efficacy
Self-monitoring
Organizational
identification
Forms of Self-Expression
Attitudes/Behavioral intentions
Abilities
Emotions
Job Satisfaction
Self-management
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3. Branden’s Six Pillars of Self-Esteem
5-3
Table 5-1
Branden’s Six Pillars of Self-Esteem
Be actively and fully engaged in what you do and with whom you interact
1) Live consciously
Don’t be overly judgmental or critical of your thoughts and actions
2) Be self-accepting
Take full responsibility for your decisions and actions in life’s journey
3) Take personal
responsibility
Be authentic and willing to defend you beliefs when interacting with others, rather than bending to their will to be accepted or liked
4) Be self-assertive
Have clear near-term and long-term goals and realistic plans for achieving them to create a sense of control in your life
5) Live purposefully
Be true to your word and your values
6) Have personal
integrity
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4. 5-4
Self Efficacy
Self Efficacy is a person’s belief about his or her chances of successfully accomplishing a specific task
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5. Social Learning Model of Self-Management
5-8
Figure 5-3
Social Learning Model of Self-Management
Person
(Psychological Self)
Symbolic coding
Rehearsal
Self-talk
Behavior
Behavior changes needed for self-improvement
Situational cues
Consequences
Reminders and attention
focusers
Self-observation data
Avoidance of negative
cues
Seeking of positive cues
Personal goal setting
Self-contracts
Self-reinforcement/self-
punishment
Building activities into
the task that are naturally
rewarding (e.g. activities
that increase one’s sense
of competence, self-
control and purpose)
Reinforcement from
relevant others
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6. The Big Five Personality Dimensions
5-10
Table 5-3
The Big Five Personality Dimensions
Personality Dimension
Characteristics of a Person Scoring Positively on the Dimension
Outgoing, talkative, social, assertive
1) Extraversion
Trusting, good natured, cooperative, soft hearted
2) Agreeableness
Dependable, responsible, achievement, oriented, persistent
3) Conscientiousness
Relaxed, secure, unworried
4) Emotional stability
Intellectual, imaginative, curious, broad minded
5) Openness to experience
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7. 5-11
Locus of Control
External Locus of Control one’s life outcomes attributed to environmental factors such as luck or fate
Internal Locus of Control belief that one controls key events and consequences in one’s life.
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8. Positive and Negative Emotions
5-12
Figure 5-4
Positive and Negative Emotions
Happiness
/Joy
Pride
Love/affection
Relief
Anger
Fright/
anxiety
Guilt/
shame
Sadness
Envy/
jealousy
Disgust
Negative Emotions
(goal incongruent)
Positive Emotions
(goal congruent)
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9. 5-13
Table 5-5
Developing Personal and Social Competence through Emotional Intelligence
Personal Competence:
Self-Awareness
Emotional self-awareness
Accurate self-assessment
Self-confidence
Self-Management
Emotional self-control
Transparency
Achievement
Initiative
Optimism
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10. 5-14
Table 5-5 cont.
Developing Personal and Social Competence through Emotional Intelligence
Social Competence:
Social Awareness
Empathy
Organizational awareness
Service
Relationship
Management
Inspirational leadership
Influence
Developing others
Change catalyst
Conflict management
Building bonds
Teamwork and collaboration
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