1. Water Services Trust Fund Financial Support for Improved Access to Water and Sanitation Implementation of UPC Projects 1

2. Role of the WSP Project Staff Key WSP staff that should be involved in the project are: Technical expert: engineer (e.g. Technical Manager) Customer Care Assistant, Public Relations Officer or Commercial Manager Accountant or Commercial Manager 2 Overview UPC

3. Roles of the WSP Staff Involved in the Project Accountant / Commercial Manager: Ensure that budget lines are adhered to Maintain the cash book Maintaining financial records including vouchers and receipts Prepare records for audits Ensure that procurement is done in accordance with the procurement regulations Work closely with the Financial Field Monitor of the WSTF Report problems and irregularities to the WSP and WSTF Prepare the financial part of the Monthly Progress Report 3 Overview UPC

4. Roles of the WSP Staff Involved in the Project Customer Care Assistant / Public Relations Officer / Commercial Manager: Coordinate the Project Task Team Organise and facilitate Project Task Team meetings Take a lead in the planning and facilitate all community mobilisation and sensitization activities Ensure that activities are done during the right project stages Conflict resolution Work closely with the Social Field Monitor of the WSTF Report problems and irregularities to the WSP and WSTF Prepare the social component of the Monthly Progress Report 4 Overview UPC

5. Roles of the WSP Staff Involved in the Project Engineer: Periodically inspect the construction works and ensure adherence to engineering specifications (quality, quality, quality) Provide technical backstopping to the Project Task Team during construction Support the company in contract management and work plans Ensure adherence to budget and timelines Work closely with the Engineering Field Monitor of the WSTF Report problems and irregularities to the WSP and WSTF Prepare the technical part of the Monthly Progress Report 5 Overview UPC

6. Thank You 6 Overview UPC