1. 1 IT Infrastructure Line of Business (ITILOB) Briefing for Chief Architects Forum August 25, 2008

2. 2 VISION: A Government-wide optimized* and cost-effective IT infrastructure enabling core agency missions and government-wide customer-centric services. *Optimized: For purposes of this initiative means the state of being standardized, interoperable, extensible and cost effective. It does not presuppose the exact method by which this is achieved. ITILOB Vision and Goals The long-term goal of the ITILOB is to institutionalize and lead Government-wide IT practices that: 1.Optimize technology infrastructure support for core agency missions and the delivery of government-wide customer-centric services 2.Operate in a manner that is secure, standardized, interoperable, extensible, resilient, adaptive, and cost- effective 3.Encourage collaboration and resource sharing across the Federal government through a coherent technology strategy.

3. 3 ITI LoB Common Solutions This allows a department/agency to make reasoned and analytically directed choices among the common solution tools as well as which infrastructure areas to prioritize to achieve the goals established. The ITI LoB approach achieves a strong degree of goal clarity and accountability for the results. Agencies determine own optimization strategies – may use: Shared Service Centers, ITI Library, Capability Maturity Model, SmartBuy, Networx, etc ITI LoB will assist agencies to share best practices.

4. 4 ITILOB Participating Agencies DHS DOC DOD DOE DOeD DOI DOJ DOL DOT EPA GSA HHS HUD NASA OPM NSF SBA SSA State Treasury USAID USDA VA

5. 5 ITILOB Governance Structure Agency Advisory Group (AAG) Governance Working Group (GWG) Acquisition Strategy Working Group (ASWG) Technical Working Group (TWG) Change Control Board (CCB) Telecom. Systems and Support (TSS) Mainframes and Servers Systems and Support (MSSS) 5-Year Planning and Reporting Policy and Strategic Planning Executive Steering Committee (ESC) Program Management Office (PMO) End-User Systems and Support (EUSS)

6. 6 ITI LoB Scope* 3 Areas of IT Infrastructure End User Systems & Support Desktop Peripherals Laptop Handheld Computing Devices Personnel – end user support Facilities Mainframes/Servers Systems & Support All hardware and software mainframe and mid-range computers (servers) grouped by platform (UNIX, Wintel, LINUX, etc.), including system management and utility software Telecommunications Systems & Support Wide area networks Metropolitan area (and campus area) networks Local area networks Internet access Remote access services Local and long distance calling Videoconferencing **From ITI LoB Common Solutions Recommendation and ITILOB Exhibit 300 Business Case, FY07 & FY08

7. 7 ITI LoB FY 08 High Level Timeline Nov 07Dec 07Jan 08Feb 08Mar 08Apr 08May 08Jun 08Jul 08Aug 08Sep 08Oct 08 MOU Distributed Oct 07 Obtain Funding Monitor and Communicate PMO Progress/Status Funding Secured Prepare End User Baseline Release MOU Develop Mainframes & Servers Metrics & Baseline Develop Telecommunications Metrics & Baseline Final EUSS Report Final Mainframes & Servers Report Five-Year Plan Guidance Issued Government-wide Infrastructure Optimization Planning Report Agency Five-Year Plans Received Resource Library Launched Agency Annual Performance Report Mar 09 Website Redesign and Resource Library Update Final Telecommunications Report Agency Five-Year Plans (Update) IT Mgmt. Tool Inventory Validation

8. 8 Cost Savings Opportunities Total = 1128 * * Does not include DoD, DHS, DOT, NASA, SBA and VA Coordinating w/SmartBuy & Strategic Sourcing initiatives Identify cost-saving & avoidance SmartBuy vehicles in sourcing of automated IT Infrastructure Management Tools Infrastructure Management Tools - SmartBuy Analysis

9. 9 Smart Building Initiative coordination effort: Smart Building Federal Acquisition Service (FAS) & Public Building Service (PBS) Integrate multiple-tenancy building & connectivity optimization Multiple-Tenancy Building Connectivity Optimization Large Multi-Tenant GSA-Owned Buildings (Sample) Cost Saving Opportunities

10. 10 ITILOB Status: Ongoing Initiatives The ITILOB traceability matrix that documents the relationship between current activities and the scope defined in the interagency Common Solutions Agreement is now available on core.gov. SkillSoft provided the AAG a demo of a potential Resource Library service based upon their Books 24x7 product. The offering under discussion would provide access to the following libraries: –Analyst Perspectives: contains two types of content: original and exclusive summary reports prepared by Books24x7, and the full-text of premium analyst content licensed from leading analyst firms. –Gov Essentials: an extensive, fully searchable Web-based reference tool combining the full text of government-focused books from major publishers with carefully selected public domain content. –ITIL v3: The official ITIL series of books, consisting of five core volumes and select complementary guides.

11. 11 ITILOB Status: Ongoing Initiatives The PMO is finalizing preparations for establishing the initial set of Communities of Practice to focus on: IT Infrastructure Segment Architecture Procurement/Acquisition Strategy (Aggregated Purchasing) Consolidated Planning and Budget Reporting Requirements (Five-year plans, OMB E-300)

12. 12 Five year plans document convergence of PMA IT initiatives within the Federal infrastructure: - IPv6 - HSPD-12 - FDCC - TIC - Networx - NSC 3-10 - Virtualization - etc. Instructions for the FY08 Q4 update to the five-year plans will be presented at the July ESC meeting. impact Minor template changes anticipated to address: Interagency review feedback. Interrelationships among the three infrastructure areas. Impact of PMA initiatives on Federal Infrastructure optimization planning. Evaluation criteria to be published along with instructions. Ongoing Initiatives: Agency Five Year Plans

13. 13 On June 4, the PMO met with representatives from the Enterprise Architecture programs from several agencies to: Discuss the role of Infrastructure Segment Architecture in facilitating the transition to Service Oriented Infrastructure. Build consensus on criteria that might be used to identify Enterprise Infrastructure Services. Examples of what agencies have identified as infrastructure services that can be shared across the enterprise include: Common access service (Authentication) Role-based access Content Management & Publishing The group committed to producing a deliverable on the identification of Enterprise Infrastructure Services. A team lead was identified and collaboration is underway. Ongoing Initiatives: Infrastructure Segment Architecture Content Aggregation (Mashups) Security Browser Agnostic Services Collaboration Services (Web 2.0)