1. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Business Disaster Resiliency Program Module 3 How to Begin Reducing Your Business’ Exposure or Risk

2. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Mitigation Mitigation efforts reduce risk by reducing either: Disaster Likelihood (the chance that a disaster occurs) Disaster Consequences (the damages caused by a disaster)

3. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Earthquake Mitigation Tempered glass / safety film Flexible utility connections / auto shutoff valves Flexible water supply lines Furniture / appliance bracing Inventory bracing / support Mechanical and plumbing ‘hangers’ Computer and equipment bracing/tie-downs Latched / locked cabinets and drawers Surge protectors Flammable / hazardous materials safety Emergency generator installation

4. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Earthquake Mitigation: QuakeSmart Video Click movie to play – Runtime 8:10

5. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Preparing Your Office (Earthquakes) Click movie to play – Runtime 6:47

6. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Securing a Bookcase (Earthquakes) Click movie to play – Runtime 1:58

7. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Securing a Bookcase 2 (Earthquakes) Click movie to play – Runtime 2:14

8. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Securing a Water Heater (Earthquakes) Click movie to play – Runtime 6:11

9. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Securing Cabinets (Earthquakes) Click movie to play – Runtime 2:37

10. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Securing Wall Hangings (Earthquakes) Click movie to play – Runtime 2:06

11. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Flood Mitigation Modifications to the Building or Structure Elevate the structure above the BFE Relocate the structure to higher ground Wet floodproof the structure Dry floodproof the structure Install flood panels to entryways and lower windows Construct flood barriers / walls around the structure Move electrical components and junction box, and utility shutoff access, above base flood elevation

12. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Flood Mitigation Non-Structural Mitigation Measures Install surge protectors on valuable electronics Elevate equipment, machinery, tools, valuable Inventory, and paper-based records Reserve emergency storage on upper floors Install sewer backflow prevention valve Install a sump pump and ensure backup power exists Install flood barriers around basement equipment and appliances that cannot be moved Purchase and hardwire a generator

13. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Flood Mitigation Agricultural Mitigation Construct ‘Critter Pads’ for livestock Raise equipment and machinery when floods are imminent

14. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Severe Winter Storm Mitigation Insulated and freeze-proof plumbing Roof snow load capacity Snow-removal contracts Ice dam prevention Vehicle modifications for snow and cold Generator installation

15. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Windstorm Mitigation Modifications to the Building / Structure Bolt down roof equipment Repair roofing and flashing Install impact-resistant materials Secure signs, stacks, lighting, and other external equipment and features Use wind-rated windows and doors Install shutters on windows and doors Avoid roof gravel or ballast Move electrical service lines under ground

16. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Windstorm Mitigation Non-structural Mitigation Measures Secure carports, canopies, and overhangs Install surge protectors Install a generator Agricultural Mitigation Plant or build wind breaks

17. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Data Backup Why backup data? Theft Building flooded Power surge Fire Building / roof collapse Hard drive failure Loss of files Building inaccessible

18. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Data Backup Strategy Decide where to backup data Select media Consider your short- and long-term data needs Develop a data backup protocol Consider how storage might be impacted by hazard events

19. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Data Backup Tips Make backups part of your normal schedule Base schedule on how often data changes Keep multiple versions (at least 3) Supplement with incremental backups Test your backups periodically Review backup logs to identify problems or errors Maintain both onsite AND online backup versions for critical data

20. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Online Data Backup Are backups automatic? Is selective data backup possible? Is there a ‘ status window ’ ? Are interruptions allowed? Is automatic backup scheduling allowed? Does the system have a file manager? Does the system allow multiple file versions? Does the system allow archiving? Are individual files accessible?

21. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Online Data Backup, Cont. Can files be restored to different computers? Are files both PC and Mac accessible? Can files be set with sharing settings? Can large files be hosted or sent? Can files be accessed via PDA / mobile? Encryption (transfer, storage)? Is there ‘ geo-redundancy ’ Cost per month / year? How much storage is provided? What are the customer support options?

22. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Utilities Before a Disaster Locate main utility service points Determine the need for technical knowledge Ensure that access is possible Mark/tag each service point Test water/electricity shutoff

23. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Gas Emergency Shutoff If in an emergency, you don’t smell gas or hear it escaping, you probably do not need to shut it off If you smell gas or hear a hissing or blowing noise, evacuate the premises immediately and call the fire department unless you can quickly and safely reach the shutoff valve If you have access to the gas meter outside the house, you can use a wrench to turn the valve one quarter turn in either direction so that it is crosswise to the pipe If you turn off gas, use a professional plumber or HVAC technician to turn it back on

24. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Electricity Emergency Shutoff Always shut off the individual circuits before shutting off the main breaker Do not turn off electrical service if your feet are in standing water or if the electrical service box is touching water in any way

25. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Water Emergency Shutoff It is good to turn off the water supply if there is a chance commercial water might be cut off or lose pressure. This will prevent water from draining from the structure at the main valve After a disaster, turning off the water will prevent further damage caused by leaks that may have occurred behind walls due to the structure shifting

26. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Generator Setup and Safety Click movie to play – Runtime 5:56

27. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Shutting Off Electricity Click movie to play – Runtime 0:48

28. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Shutting Off Natural Gas Click movie to play – Runtime 2:54

29. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Shutting Off Propane Gas Click movie to play – Runtime 2:23

30. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Video: Shutting Off Water Click movie to play – Runtime 0:52

31. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Mitigation Partnerships Why Partner? Draw upon each others’ experiences, resources, and policies already in place in the community Reduce redundancy Make mitigation more affordable and effective Have a more holistic sense of mitigation actions Bring about risk reduction in a way individuals cannot

32. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Mitigation Partners Industry and Business Infrastructure (transportation, Utilities, Housing) Volunteer and Community-Based Organizations Health Care Government Workers Education

33. Cowlitz-Lewis Economic Development District 207 4 th Avenue North, Adm. Annex, Kelso, WA 98626-4195 Ph: 360-577-3041; FAX: 360-425-7760 www.cwcog.org/cledd Characteristics of Mitigation Partners Authority to make decisions Understand and respect hazards Understand community vulnerability Acknowledge risk responsibility Have knowledge of how to address risk Have the desire to address / mitigate risks Have the ability to communicate mitigation needs and benefits