1. ® Webinar #12 State of the Business and Do Not Mail Presented by Pat Donahoe and Wendy Hocking Friday, January 30, 2009

2. ® 2  Introduction  Service  Costs  General Updates  Do Not Mail Agenda for Today’s Discussion Agenda

3. ® 3  Introduction  Service Performance  Costs  General Updates  Do Not Mail Agenda for Today’s Discussion Agenda

4. ® 4 EXFC Overnight Control Limits are based on the 30 week trend Performance

5. ® 5 EXFC Two-Day Performance

6. ® 6 EXFC Three-Day Performance

7. ® 7 Priority Mail Air Performance

8. ® 8 Priority Mail Surface Performance

9. ® 9 Express Mail Performance

10. ® 10 FCM Parcels Overnight Performance

11. ® 11 FCM Parcels Two-Day Performance

12. ® 12 FCM Parcels Three-Day Performance

13. ® 13 FCM Presort Letters Overnight – BMEU Seeding Performance

14. ® 14 FCM Presort Letters Two-Day – BMEU Seeding Performance

15. ® 15 FCM Presort Letters Three-Day – BMEU Seeding Performance

16. ® 16 Retail Del-Con Package Services %Meeting Standard Performance

17. ® 17 Periodical Mail – BMEU Seeding Performance

18. ® 18 RedTag and Del-Trak Periodical Mail – Validated by IBM Performance

19. ® 19 Standard Mail – BMEU Seeding Performance

20. ® 20  Introduction  Service  Costs  General Updates  Do Not Mail Agenda for Today’s Discussion Agenda

21. ® 21 The GAP

22. ® 22 Bend the Cost Line

23. ® 23 Forecast FY2009 Revenue Waterfall Analysis Price Increases Volume Decline Mail Mix Effect FY 2009 Plan FY 2008 Estimate Note: Not Drawn From a Zero-Based Scale

24. ® 24 FY 2009 Expense Waterfall Analysis COLA Wage Increases Health Benefits Other Benefits Non- personnel FY 2009 Forecast FY 2008 Estimate Note: Not Drawn From a Zero-Based Scale Transportation Interest FY 2009 Integrated Financial Plan

25. ® 25 FY 2009 Expense Waterfall Analysis COLA Wage Increases Health Benefits Other Benefits Non- personnel FY 2009 Plan FY 2008 Estimate Note: Not Drawn From a Zero-Based Scale Cost Reductions Transportation Interest $3.0

26. ® 26 ® PQ1 Savings Captured

27. ® 27  Specific Strategies to Close the Cost Gap  Aimed at Workload Loss and Productivity Improvements  Attack Fixed Costs  Timeline by Function / Initiative / Quarter  Plant  Network  Delivery  Customer Service / Retail Roadmap to Closing the Gap

28. ® 28 Total Savings Captured

29. ® 29 FY2009 Field Budget Volume Flex Adjustment Negative $1.2B Work Hour Reduction Negative 31M Workload Flex Adjustment

30. ® 30 Total Savings Deployed

31. ® 31 ® Complement Trends

32. ® 32  December FY 2009 Career Employee On Rolls = 656,772 USPS Complement Trends

33. ® 33  December FY 2009 Career Clerks On Rolls = 191,943 USPS Complement Trends

34. ® 34  December FY 2009 Career City Carriers On Rolls = 209,645 USPS Complement Trends

35. ® 35  December FY 2009 Career Rural Carriers On Rolls = 68,808 USPS Complement Trends

36. ® 36  December FY 2009 Mail Handlers On Rolls = 54,998 USPS Complement Trends

37. ® 37  December FY 2009 Supervisors, Managers On Rolls = 24,284 USPS Complement Trends

38. ® 38  December FY 2009 Casual & Transitional Employees = 38,699  Current Casual & Transitional Employees as of January 20th = 27,587 Christmas USPS Complement Trends

39. ® 39 Complement Reduction Impacts

40. ® 40  Introduction  Service  Costs  General Updates  Do Not Mail Agenda for Today’s Discussion Agenda

41. ® 41 Do Not Mail Value of the Mail: “Do Not Mail” Issues for Field Stakeholders

42. ® 42 Do Not Mail “Do Not Mail” Legislation  State level  Federal level Underlying issues  Public opinion  Environmental impact  Consumer displeasure  Identity theft

43. ® 43 Do Not Mail What we educate legislators about:  Valuing the Mail  Managing the Mail  Greening the Mail  Protecting the Mail

44. ® 44 Do Not Mail Current State Legislation  Connecticut: Two bills introduced last week  New York: Bill introduced this week Threats  California: SF Board of Supervisors Resolution  Wisconsin: Possible re-introduction of bill Hold-Overs  Illinois  Pennsylvania  Michigan  New York

45. ® 45 Do Not Mail Why your involvement is critical:  Existing relationships with state legislators  Focus on consequences to constituents  Get the story out  Educate with facts

46. ® 46 Do Not Mail  Economic impact USPS 2 nd largest employer Mail is 1/3 rd of GDP Specific Direct Mail & USPS data for each state  Environmental impact USPS environmental leader Life Cycle Inventory & Greenhouse Gas study findings Mail small percentage of landfill New and ongoing programs

47. ® 47 Do Not Mail  Consumer interests Enhanced mail preference services and other industry efforts Reduction of UAA mail Critical differences between “Do Not Call” and “Do Not Mail”  Identity theft/security FTC study: 2% of ID theft involves mail Inspection Service & federal laws provide protection

48. ® 48 Do Not Mail Next Steps  Schedule training as soon as possible for DMs and others in the states with pending legislation or strong threat  Schedule training for those in other states  Provide information and tools for you to familiarize state elected officials with consequences of DNM legislation  Provide you updates on the status of DNM legislation  Be available to answer questions and provide additional information

49. ® 49 ANY QUESTIONS? REMEMBER: If you have questions or comments after the presentation, you can send them to service.webinars@usps.gov

50. ® Webinar #13 Friday, February 6, 2009 “Budget Overview” Presented by Tony Morrow Manager, Budget & Financial Analysis