1. SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Dr. Uli Eisert, SAP Research Ernst Sassen, University of St. Gallen (HSG) Successful IL* Solutions by ICT – for FP7 call 4, Obj. 7.1 *IL = Independent Living

2. There are numerous useful products for elderly people, but few integrated services Computer Game Sleep Monitor Wobble Sensor Intelligent Pillbox GPS-Module Medication Service Get-home Service Easy Communicator Tumble Prevention Intelligent Pillbox Fitness Service Wobble Sensor GPS-Module Easy Communicator Stay-Connected Service Computer Game Multiplayer Game Club

3. Our Vision… Service Architecture Smart Devices Middleware Sensors End User Actuators High-end Communication Personalised Entertainment Event Information Travel Guidance Shopping & Laundry House Control Electronic Pill Box Personal Health Monitor Open Infrastructure for IL Services User Interaction

4. …and its Match with Objective 7.1 b Open Systems Reference Architecture / ICT Platform Interoperability & Systems Integration Smart Device Integration Service Interoperability & Composition Personalisation, Adaptive Systems Standardisation Seamless, End-to-End Care Support Services Independent Living, Smart Workplaces, Mobility Realistic Application Scenarios Integration of Existing Applications / Solutions TechnologyServices / Processes:

5. Service platform (architecture) A service platform describes how a demand (customer) is connected to a service (provider) Customer Service providersService platform Contact channels Service orchestration Matching: Individual demands are matched to offered services Demands Service description Two possible pilot scenarioss for the service platform: Servicemanagement for people returning home after a stroke: Coordination of household-aids, melas, care, medical and mobility services Service-housing for senior citizens Laundry, cleaning, emergency monitoring, communication, entertainment, organised for elderly

6. SAP and HSG* jointly offer a strong knowledge base and approach for Independent Living IWI (University of St. Gallen) IL Platform on business level (strategy and processes) Innovation areas with significant potential & evaluation metrics Pilot scenarios from identification of user demands and problems to validation of the service plattform as prototypes Joint Knowledge to bring into a consortium for FP7 call 4, Obj. 7.1 b SAP IL Platform on technology level Service composition and Internet of Services Virtual prototyping and simulation Future Health Lab for efficient showcases & testing *HSG = University of St. Gallen

7. Further Information

8. The University of St. Gallen at a glance 24 independent institutes, 7 research centers, 100 Spin-Offs 55 percent of the 150 million CHF (100 million Euro) budget of the HSG is self-financed 2001 the university was accredited by EQUIS (European Quality Improvement System) as the first German speaking public university 2003 the business sciences of the university was accredited by AACSB (Association to Advance Collegiate Schools of Business) Founded in 1898 With 5.000 students the university is one of the most important economical faculties in Europe 67 percent of students attend business sciences

9. Summary of SAP today SAP AG in 2007 revenues: 10,26 billion More than 43,400 companies run SAP software Providing more than 25 industry solutions 42.750 SAP employees (Dec, 2007) 12 million users in 120+ countries team with us to… Integrate their business processes Extend their competitive capabilities Get a better return on investment at a lower total cost of ownership Unique partner ecosystem More than 3,850 partners Overall more than 180,000 SAP partner certificates