2. Page 1 MENTORE – GNSS opportunities for assisting dependant people Galileo & EGNOS for public interest services, Brussels 25.11.2008 AXA Assistance Sophie Elalouf & Hervé Maraninchi email: sophie.elalouf@axa-assistance.com & herve.maraninchi@axa-assistance.com

3. Page 2 Key figures 100% AXA Group 5500 employees worldwide Located in more than 30 countries and active in more than 200 Available services 24/7 809 million euros turnover – 9 million cases processed (2007) Four main lines of business Traditional activities : Automobile activities / Travel New services : Health / Home Services Introducing innovations and developing our new services 3 Axis of strategic development : prevention / Combating Dependency / Cost-control of health expenses AXA Assistance relies on new technologies and expertise of its partners in order to accompany its clients and proposes : medicalized Tele-assistance services, Geolocation solution for people affected by Alzheimers / Detection of high blood pressure / interactive internet websites

4. Page 3 Why MENTORE ? AXA Assistance : Quality of service and innovation AXA Assistance is continuously improving the service offered to its clients EGNOS & GALILEO : the promise of a technological edge for geolocation of people in mobility AXA Assistance & MENTORE An opportunity to share our expertise in order to study together the technological solutions and the possible connected services

5. Page 4 THE PILOT From October to December 2008 –T–Technological supports ·T·Terminal S911from LAIPAC ·T·Terminal Bracelet LOCATOR from LAIPAC ·G·Geolocation infrastructure from Thales Alenia Space –T–Test Cases ·G·Geofencing ·M·Manual alarm ·G·Geolocation on demand ·V·Voice connexion –8–8 Testers involved in MENTORE (and their relatives) ·4·4 seniors (from 56 to 78 years old) ·4·4 kids (from 9 to 14 years old)

6. Page 5 KINEMATICS geofencing alarm manual alarm geolocation on demand vocal connexion Thales Alenia Space AXA Assistance Medicalized call center SECURITY ZONE EGNOS Satellites

7. Page 6 Open Points Accuracy of the geolocation with EGNOS in urban environments Coverage of telecommunication networks Which type of terminals for actual and future Clients needs Competitive price of Solution + Services Rôle of EGNOS and Liability Scheme Public Agreements for urgent interventions

8. Page 7 www.gnsstracking.eu