1. SELF MANAGEMENT Interpersonal Skills in Organizations

2. WHAT IS TIME MANAGEMENT? TIME MANAGEMENT IS THE ABILITY TO ALLOCATE OUR TIME AND RESOURCES TO ACCOMPLISH OUR OBJECTIVES

3. TAKE TEN MINUTES TO DO THE TIME MANAGEMENT QUIZ ON PAGE 74

4. HOW DID YOU DO? LET’S TALK ABOUT IT

5. STRATEGIES FOR TIME MANAGEMENT ORGANIZE PRIORITIZE80/20 RULE “PRIME TIME” DELEGATE TO DO LISTS

6. TIME MANAGEMENT MATRIX QUADRANT 1 IMPORTANT & URGENT QUADRANT 2 IMPORTANT BUT NOT URGENT QUADRANT 3 NOT IMPORTANT BUT URGENT QUADRANT 4 NOT IMPORTANT & NOT URGENT

7. WHAT IS STRESS MANAGEMENT? STRESS MANAGEMENT IS THE ABILITY TO MANAGE OUR RESPONSES TO SITUATIONS THAT OCCUR IN OUR LIVES.

8. TYPES OF STRESS EUSTRESSDISTRESS

9. TYPES OF STRESS PHYSIOLOGICALPSYCHOLOGICALORGANIZATIONAL

10. MANAGING STRESS HOW TO DO IT! IDENTIFY STRESSORS KEEP A JOURNAL DIETEXERCISETIME MGMTVISUALIZE SHARE & DISCLOSE

11. FEAR OF FAILURE

12. HOW TO OVERCOME IT IT’S NOT PERSONAL EVERYONE FAILS NOW & THEN DID YOU LEARN ANYTHING? CULTIVATE POSITIVE FRIENDS & ENVIRONMENT HAVE A LEMON? MAKE LEMONADE! FORWARD NOT BACKWARD

13. TYPES OF FEAR BAD FEAR IMMOBILIZES

14. TYPES OF FEAR

15. EQ: WHAT IS IT? Emotional Intelligence is a measure of a manager’s ability to understand his own emotions and the emotions of others in work related situations. The EQ objective is to create Win-win relationships in the workplace.

16. EQ: SIX FUNDAMENTALS SELF-AWARENESS SELF-REGULATION MOTIVATION EMPATHY SOCIAL SKILLS GROUP WORK SKILLS

17. EQ BENEFITS REDUCED TENSION INCREASED FOCUS ON TASKS BECOME A CATALYST FOR CHANGE BUILDS TEAMWORK “VISION” DEVELOPMENT

18. MANAGER’S ROLE IN EQ ASSESS “EMOTIONAL IMPACT” OF JOBS CREATE A POSITIVE WORK CLIMATE PROPERLY REWARD & COMPENSATE SELECT COMPATIBLE TEAMS PROVIDE EQ TRAINING

19. TAKE THE EQ TEST P. 85/89