1. Jetta International, Inc. Company Profile A Professional Notebook PC Supplier Since 1991

2. www.jetta.com The Fact Sheet Established in 1991 Established in 1991 Located in NJ Located in NJ Annual sales 10 millions Annual sales 10 millions Current employee 20 Current employee 20 Facility 10,000 sq-ft Facility 10,000 sq-ft

3. www.jetta.com Management & Staff Current management in place since 1991 Current management in place since 1991 Average employee seniority : 9 years Average employee seniority : 9 years RMA: 3 RMA: 3 Tech Support: 2 Tech Support: 2 Assembly: 4 Assembly: 4 Sales: 4 Sales: 4 Other: 7 Other: 7

4. www.jetta.com Software System Jetta 2000 Jetta 2000 An unique program designed for notebook RMA purpose An unique program designed for notebook RMA purpose Built-on Oracle database Built-on Oracle database Windows 2000 Advanced Server Windows 2000 Advanced Server Running on.ASP (standard Internet Code) Running on.ASP (standard Internet Code)

5. www.jetta.com Jetta 2000 Capability RMA Request RMA Request RMA repair record keeping RMA repair record keeping RMA Status Checking by RMA# RMA Status Checking by RMA# RMA Tracking (UPS) by RMA# RMA Tracking (UPS) by RMA# Extended Warranty Tracking by SN# Extended Warranty Tracking by SN#

6. www.jetta.com Jetta 2000 Capability continue Repair parts statistic for future parts preparation or forecast Repair parts statistic for future parts preparation or forecast Repair record knowledgebase for repair technician training Repair record knowledgebase for repair technician training Capable of creating partner account for partners to use the same system no matter where they are Capable of creating partner account for partners to use the same system no matter where they are

7. www.jetta.com Jetta 2000 Capability continue The Jetta 2000 program was designed base on the Jetta’s real notebook repair service experience since 2000. The Jetta 2000 program was designed base on the Jetta’s real notebook repair service experience since 2000. The most important is it works. The most important is it works.

8. www.jetta.com How partner account work? Login to Jetta 2000 by assigned login ID and password Login to Jetta 2000 by assigned login ID and password Limited access to Jetta 2000 for RMA# issuing, creating, keeping, tracking and share the repair knowledgebase Limited access to Jetta 2000 for RMA# issuing, creating, keeping, tracking and share the repair knowledgebase Partner can also check extended warranty status Partner can also check extended warranty status

9. www.jetta.com What’s the purpose of partner account? For branch offices, distributors or dealers to issue RMA#, Keep RMA records, Check RMA Status and Tracing the shipment For branch offices, distributors or dealers to issue RMA#, Keep RMA records, Check RMA Status and Tracing the shipment Collect data directly between sellers and customers Collect data directly between sellers and customers Different level password see different content Different level password see different content

10. www.jetta.com Jetta’s Capability In the past 14 years, Jetta has been built solely upon one purpose – to service notebook In the past 14 years, Jetta has been built solely upon one purpose – to service notebook Through our Jetta 2000 program, we can turn on all branch offices or distributors or dealers to be call centers or even better a service centers at local. Through our Jetta 2000 program, we can turn on all branch offices or distributors or dealers to be call centers or even better a service centers at local.