1. Community Needs Assessment 2010 United Way of Mid & South Jefferson County August 24, 2010

2. Community Needs Assessment 2010 The United Way of Mid & South Jefferson County is dedicated to improving the quality of the life in the Mid & South Jefferson County area by funding and implementing local programs that address community needs. In order to identify the most critical needs in the Mid & South Jefferson County area, the United Way MSJC conducted a Community Needs Assessment.

3. Community Needs Assessment 2010 United Way MSJC will use the information from the Community Needs Assessment (CNA) as a tool in determining funding for existing programs. The CNA results will also help determine funding for new programs and initiatives that address unmet or under-met needs. 2010 CNA Study was conducted by Dakota Doman, Robert M. Tinstman Fellowship Award Winner.

4. Survey Distribution The official survey was constructed using a Professional Account with SurveyMonkey. The official survey was constructed using a Professional Account with SurveyMonkey. The survey was only produced in English. The survey was only produced in English. The survey was available on paper and online. The survey was available on paper and online. An email list was procured from the Port Arthur and Nederland Chambers of Commerce. An email list was procured from the Port Arthur and Nederland Chambers of Commerce.

5. Survey Distribution All 22 United Way MSJC partner agencies were provided with paper surveys and links to distribute to their clients. All 22 United Way MSJC partner agencies were provided with paper surveys and links to distribute to their clients. The survey was also promoted through media outlets. The survey was also promoted through media outlets. 130 surveys were returned. 130 surveys were returned.

6. Results United Way MSJC looked exclusively at perceived needs in Mid & South Jefferson County. United Way MSJC looked exclusively at perceived needs in Mid & South Jefferson County. In a focused effort, 28 needs were listed, and respondents were asked to rank the criticality of each need. In a focused effort, 28 needs were listed, and respondents were asked to rank the criticality of each need. Respondents were given an opportunity to write in their own perceived top human service needs in the community. Respondents were given an opportunity to write in their own perceived top human service needs in the community.

7. Results Respondents had three levels of criticality from which to choose. Respondents had three levels of criticality from which to choose. “Most Critical Need”, “Somewhat Critical Need” and “Least Critical Need.” “Most Critical Need”, “Somewhat Critical Need” and “Least Critical Need.” This report will look at the responses by ranking the twenty-eight needs solely by the percentage scores for the “Most Critical Need.” This report will look at the responses by ranking the twenty-eight needs solely by the percentage scores for the “Most Critical Need.”

8. Education/Youth Issues

9. Financial Stability Issues

10. Health Issues

11. Other Community Needs Respondents were asked to write-in their top three community concerns. Respondents were asked to write-in their top three community concerns. The majority of the responses were already addressed in the survey. The majority of the responses were already addressed in the survey. Two responses that were not specifically addressed in the survey were: Two responses that were not specifically addressed in the survey were: Lack of work ethic in youths Lack of work ethic in youths Self-esteem issues amongst youth Self-esteem issues amongst youth

12. Needs with 10 or more responses are listed below

13. United Way Effectiveness

14. Quotes From Respondents “United Way has such a strong presence in the community and works diligently toward increasing campaign contributions.” “United Way has such a strong presence in the community and works diligently toward increasing campaign contributions.” “The United Way MSJC is constantly trying to make our community a better place to live by addressing issues that create problems for our community.” “The United Way MSJC is constantly trying to make our community a better place to live by addressing issues that create problems for our community.” “Takes care of the biggest needs in the county.” “Takes care of the biggest needs in the county.”

15. Quotes From Respondents “Have not heard about a lot of the programs that are offered.” “Have not heard about a lot of the programs that are offered.” “Does not really teach the hungry how to fish, instead of providing a fish.” “Does not really teach the hungry how to fish, instead of providing a fish.” “Fundraising allocation needs to be updated.” “Fundraising allocation needs to be updated.” “Need to revisit pulled funding from certain communities and organizations.” “Need to revisit pulled funding from certain communities and organizations.”

16. Demographics

17. Demographics

18. Demographics

19. Working Population

21. Questions

22. Thank You United Way of Mid & South Jefferson County August 24, 2010