2. © John Wiley & Sons, Inc. 2004 Welcome to Special Events Accommodating Special Needs Chapter Nine Special Events Accommodating Special Needs Chapter Nine

3. © John Wiley & Sons, Inc. 2004 AGENDA Welcome and review Opening activity Mini lecture “Accommodating Special Needs” Discussion Concluding Activity Assignment Adjournment

4. © John Wiley & Sons, Inc. 2004 Arranging and Organizing Tours Audit the destination for resources Audit the guests for needs Match needs to resources Audit the destination for resources Audit the guests for needs Match needs to resources

5. © John Wiley & Sons, Inc. 2004 Developing Special Events within Events Accompanying persons program Auctions Carnivals Dance lessons or parties Festivals Fashin shows Formal gala dinners Hospitality rooms Accompanying persons program Auctions Carnivals Dance lessons or parties Festivals Fashin shows Formal gala dinners Hospitality rooms

6. © John Wiley & Sons, Inc. 2004 Organizing and Conducting Spouse and Partner Programs Taxonomy of Guest List: 1. Delegate or principal invitee or guest 2. Guest of principal invitee or accompanying person 3. Observer

7. © John Wiley & Sons, Inc. 2004 Complying with the Americans with Disabilities Act (ADA) Equal access for all guests Survey your guests in advance to anticipate special needs Establish wheelchair seating positions Maintain a clear line of site for sign language interpreters Provide access to the stage (lifts, ramps) Select venue that comply with the ADA regulations Train your staff to better understand and meet the needs of people with diabilities

8. © John Wiley & Sons, Inc. 2004 Application Activity Describe how you will develop an exposition/trade show to provide full accessibility for guests in wheelchairs and with visual and auditory disabilities.

9. © John Wiley & Sons, Inc. 2004 Assignment Read chapter ten

10. © John Wiley & Sons, Inc. 2004 Adjournment Good Luck!