1. Pete Mendicino Mendicino.net (443)739.3954 Slide number 1

2. E-mail Most email is basically the same Web based email – access anywhere there is an internet connection (Yahoo, MSN/Hotmail, Gmail) Outlook Express – can read and write while not connected to the internet Slide number 2

3. Folders Yahoo! Mail Outlook Express Slide number 3

4. Create new folder by clicking on “Add” Creating a New Folder Name the folder whatever you like On Yahoo or MSN/Hotmail Slide number 4

5. Create new folder by right-clicking on “Local Folders, Click on “New Folder” Creating a New Folder In Outlook Express (page 1) Slide number 5

6. Creating a New Folder Name the folder whatever you like Click “Ok” In Outlook Express (page 2) Slide number 6

7. Creating a New Folder Your new folder appears in the folder list. In Outlook Express (page ) Slide number 7

8. Using Folders To see what is in a folder, click on the folder. The easiest way to move a message into a folder is to click and drag the message into the folder you like. This works in most, if not all, email clients. Slide number 8

9. Attachments Click on “New” or “Compose” to create a new email Adding an attachment (page 1) Click on “Attach” button Slide number 9

10. Attachments Find the item you would like to attach Adding an attachment (page 2) Slide number 10

11. Attachments Click on the “Open” or “Attach” button Adding an attachment (page 3) Compose then send your message as you normally would Slide number 11

12. Attachments In most applications, there is a choice to attach the file you are using to an email Adding an attachment (page 4) Either way of attaching to an email will work just fine. Slide number 12

13. Attachments View the email Saving/Opening an attachment (page 1) In Yahoo or MSN, click on the attachment Slide number 13

14. Attachments In Yahoo, the following window will come up. Click on “Download Attachment” Saving/Opening an attachment (page 2) Slide number 14

15. Attachments Choose what you want to do with the attachment then click “Ok” Saving/Opening an attachment (page 3) Slide number 15

16. In Outlook Express (page 1), – Click on the paperclip icon – Click on Save Attachments Attachments Saving/Opening an attachment (page 3) Slide number 16

17. In Outlook Express, (page 2) Attachments Saving/Opening an attachment (page 3) Click on “Save” Your attachment should be in your “My Documents” folder Slide number 17

18. Attachments Most of the time, your computer will know what to use to open an attachment. Usually you only need to click on “Ok” Saving/Opening an attachment (page 4) Slide number 18

19. Attachments Problems with attachments (page 1) Sometimes there is just a red x instead of the attachment or picture. This means that your computer does not have the proper program to show the picture, such as Java, Flash Player or Acrobat Reader Slide number 19

20. Attachments Problems with attachments (page 2) Handy websites to find these programs: – java.com/en/download/index.jsp – get.adobe.com/reader/ – get.adobe.com/flashplayer/ Slide number 20

21. Forwarding Tips and Tricks (page 1) Some background: –Forwarded messages can get VERY long –Forwarded messages can show every recipient of the forwarded message This is considered bad netiquette There is an easy way to stop Slide number 21

22. Forwarding Tips and Tricks (page 2) Use the bcc: field In Yahoo, click on the “Show BCC” text and the field will appear Slide number 22

23. Forwarding Tips and Tricks (page 3) Use the bcc: field When you use bcc:, the recipients are not displayed in the message. Slide number 23

24. Forwarding Tips and Tricks (page 4) If you receive a message that has been forwarded and you are forwarding it yourself, remove all of the junk in the email you can, including other recipients, comments from other sender, and anything else you can. Slide number 24

25. Forwarding Tips and Tricks (page 4) To remove information: –Click on “Forward” –Click and hold the left mouse button at the beginning of the stuff you want to delete. –Drag the mouse to the end of the stuff you want to delete –Release the mouse button. Everything you just dragged over should be highlighted –Press the “Delete” key Slide number 25

26. Final Thoughts Beware: there are many scams on email. –Only open items that you recognize the sender –If it sounds too good to be true, it probably is –Don’t open attachments, or click on links in messages you are unsure of. Viruses can be installed on your computer that way. –Be smart! Slide number 26

27. (More)Final Thoughts If you are using email to communicate with people, please check your email often (at least once a day) and try to respond within 24 hours. Keep your address book as up to date as possible. Slide number 27

28. To receive an electronic copy of this presentation: Send me an email at: helpme@mendicino.net helpme@mendicino.net I would love to hear from you. Slide number 28

29. Shameless Marketing I work in Baltimore (Johns Hopkins University on Charles Street) I can stop in on my way home if you have any questions I love working with people and am very patient My rates are very reasonable Ask Josephine and Brian about their experience with me! Slide number 29