1. IB Business and Management 2.3 The impact of ICT on Communication

2. Information Communication Technology….. You need to be able to identify different types of ICT and discuss their effect on the effectiveness of internal and external communication What ICT is used within businesses?

4. Advantages….. Consider Speed Cost Convenience How it is better than alternatives

5. Disadvantages/limitations…. Consider Reliability Compatibility What could go wrong What the implications of a technical failure could be

6. For a business of which you have knowledge, evaluate to what extent ICT has improved the effectiveness of communication Consider….. Ways the technology improves communication -Relate to different stakeholder groups -Disadvantages/limitations -Make a judgment