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McDonalds We have walked the walk, but haven’t talked the talk…
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Aim Market an existing product (McChicken Premier) in a green/environmental friendly way Sensitive McDonalds image
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Group Ahmet Dager Deepak Bansal Tom A Trosterud Tore Hovemoen
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Why the McChicken Premier Low market share Opportunity to increase Redundant Packaging Increase the level of recycled paper used Emphasise the low fat content Compared to others in our product range Filling customer needs Customers informed
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Why the relaunch Reach new customers Education Educate customers about the green and environmental issues in the company Talk the talk Branding Green issues – social awareness Increasing the market share Quality on the burger (tangible and intangible) The market is out there!
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How to relaunch the product New promotion strategy Image buliding A slight change of ingredients Tomato, onion or others Modify packaging Paper vs box Emphasise intangible assets White meat Green
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Segmentation Behavioural Knowledge and attitudes Substitute to the regular McChicken Undifferentiated Targeting Stimulate as many as possible Positioning Quality and price
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The Marketing Mix Product Place Price Promotion
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Product Ingredients Keep the ingredients, but give it a little facelift Research result Onion 50% Tomato 22% Others 28% Keep on the good work with production Packaging Convince the customer that it’s a green/environmental product
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Packaging cont.
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Different facts We use no genetically modified food All meat has come from a clean, safe environment We use humane slaughter methods Health issues Change the menu Small size and alternative drinks
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Place “In addition to our food and paper suppliers, we work closely with our distributor company to minimize environmental impacts”, (“Our environment”, June 2003 p.18) Local distributors and different environment programs
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Price The price has to reflect the good quality New prices: McChicken premiere: 2.39 to 2.50 Small menu: 3.20 Medium menu: 3.59 to 3.70 Large menu: 3.89 to 4.00
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Promotion AIDA Advertising TV Billboard Magazine
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TV-advertisement
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Promotion AIDA Advertising TV Billboard Magazine Branding Public relations
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Conclusion McChicken Premier has the ”Spotlight”, which will increase the awareness of it. To meet present social requirements, we need to emphasise branding and the intangible assets in our portfolio By changing our promotion strategy, we are now trying to Walk the walk and talk the talk simultaneously
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References Brassington & Pettitt (2003), `Principles of Marketing, 3rd Edition´, PH McDonald’s Education Services (2003), `McDonald’s Fact File´, The Corporate Affairs Department McDonalds. (2004) McDonalds Online. Retrived on Nov. 18 2004, from: http://www.mcdonalds.co.uk Burger King. (2004) Burger King Online. Retrieved on Nov. 22 2004, from: http://www.burgerking.co.uk KFC. (2004) KFC Online. Retrieved on Nov. 22 2004, from: http://www.kfc.co.uk Our environment, June 2003 Corporate responsibility report, 2004
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