1. 1 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Qualification/Competency Framework for BPM Professionals Draft v 0.1 Brett Champlin

2. 2 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Generic Roles Functional Area Function Enterprise BPM Process Performance Management Operations Monitoring & Control BPMS Implementers Management Architecture Analysis, Design, & Engineering VP/Director Business Process Architect BPM Portfolio Manager Process Performance Manager Operations Manager BPMS Solutions Manager Strategic Alignment Analyst Process Performance Analyst Operations Performance Analyst BPMS Solutions Architect Business Process Analyst Strategic Alignment Analyst Process Performance Analyst Operations Performance Analyst BPMS Solutions Engineer

3. 3 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Recommended Qualifications Role EducationCertificationExperience Manager Min: UG – Business Recommended: MBA/MSIS Min: Mgt training program Recommended: CBPP - Mastery Min: 3 years in two or more related roles Recommended: 5 years in more than two related roles Architect Min: UG – MIS/Business Recommended: MBA/MSIS Min: Vendor Certification Programs Recommended: CBPP - Mastery Min: 3 years in one or more related roles Recommended: 5 years in two or more related roles Analyst/ Designer/ Engineer Min: UG – CS/Business Recommended: UG – MIS/Business Min: Vendor Certification Programs Recommended: CBPP – Practitioner One or more proficiency exams Min: 1 years in one or more related roles Recommended: 3 years in one or more related roles CBPP = Certified Business Process Professional - whatever we decide to call it… Mastery & Practitioner Levels?

4. 4 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Recommended Certification & Exams Role Exams Manager CBPP Mastery Core + BPM Process Portfolio Management + BPM Implementation and Management Architect CBPP Mastery Core + BPM Process Performance Management + BPMS Implementation and Management Analyst/ Designer/ Engineer CBPP Practitioner One or more proficiency exams Core + Process Modeling + Process Analysis & Design + Mastery Level = 80% pass on all exams, plus Practitioner = 60% pass rate on exams, plus

5. 5 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Mastery & Practitioner Levels LEVEL ExamsExperienceEducation MASTERY Pass Core Exam and Two Proficiency/ Specialty Exams + Pass all exams at 80% level or better + 48 months + may substitute up to 24 months with Education attainment + Graduate may substitute for up to 24 months of experience + Undergraduate Degree may substitute for up to 12 months of experience PRACTITIONER Pass Core Exam and Two Proficiency/ Specialty Exams + Pass all exams at 60% level or better + 24 months + may substitute up to 24 months with Education + Graduate or Undergraduate Degree may substitute up to 24 months of experience PROFICIENCY Pass any Proficiency/ Specialty Exam + Pass exam at 60% level or better + none

6. 6 BPM Competency Framework v 0.1 © 2004 Association of Business Process Management Professionals Recommended Competencies CompetentAdvancedDistinguished Manager Minimum education and experience levels One or more Specialty/Vendor training programs One or more Specialty/Vendor exams CBPP Proficiency Exam(s) Membership in domain related professional association or user group Competent plus: Recommended education and experience levels A professional certification, CBPP, CPA, CFA, CMP, PMP, as appropriate Regular continuing professional education program/ recertification Active professional network of peers Presentations at local professional association/user group Leadership role in local professional association/user group Advanced plus at least 3 of the following: Advanced experience in at least one other professional role Additional ICCP/other proficiency exams Presentations at national or international conferences Leadership role at the national or international level in professional organization/user group Teaching at institution of higher education Publication of articles in trade magazines, academic journals Published author of academic text Architect Analyst/ Designer/ Engineer