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Published byEthan Richardson Modified over 9 years ago
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Knowledge, Uncertainty, and Ideology in Digital Analytics by @jacqueswarren
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WARNING!
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It’s got wings? Must be a bird.
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KNOWLEDGE
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FACTS AND INFORMATION INFORMATION ABOUT FACTS SKILLS ACQUIRED THROUGH INFORMATION FACT-BASED SKILLS THEORETICAL AND PRACTICAL PRACTICAL KNOWLEDGE
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What is Analysis?
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What is Segmentation?
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Visit Attributes Visitor Attributes Customer Attributes
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Historical Nature of Data HUH!?
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UNCERTAINTY
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CAN’T RELY ON NOT DEFINITIVE
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The Map is not the Territory
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HOW MANY ERRORS DOES IT TAKE TO MAKE A COMEDY?
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We shape our tools, and afterwards our tools shape us. Paraphrasing Winston Churchill
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IDEOLOGY
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SET OF BELIEFS OPINIONS
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TRUTH
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Are we susceptible to ideology? beware of #measure!
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- We must be on Social Media - Google Adwords work - Multi-channel customers are the most profitable - Online Marketing is all about increasing conversion rates - It is essential to blog regularly - A 75% Bounce Rate is terrible
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DECISION
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A RESOLUTION
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Emergencies Politics Priority Shifts Weight of the Past Fear of the Future MONEY
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I know I’m right!!
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Don’t make this your primary decision-making tool!
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ACTION
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DO SOMETHING ACHIEVE AN AIM
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Analytics is Action it is meaningful only as such if not, it’s autism!
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Is the patient better off?
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HUMILITY
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MODEST VIEW QUALITY
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How many analysts does it take to pocket a ball?
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