1. Only the best, most loyal players get picked for the draft! 2009 1

2. What is the NHL Draft? The NHL Draft gives every franchise the rights to select aspiring hockey players who meet the eligibility requirements The decisions made on draft day impacts teams for years If a team wants to win games they must choose wisely Coaching and guidance is essential to turning an amateur into a Pro! 2009 2

3. What is the NHL Draft? Approx. 200 players are drafted each year About 19% will develop into productive starters The reality is…the majority of draft picks struggle to even make an active roster or are marginal back-ups and out of the league within 4 years due to lack of leadership and tools to succeed. 2009 3

4. WHAT does this nonsense have to do with Certification? Our dealers are just like draft picks. They have all the potential in the world but it’s up to us to give them the tools to ensure they succeed (and make money for the team…!) It’s also our job to make sure they never want to be traded. That’s where loyalty comes in! 2009 4

5. Certified Partner Overview WHY build a Certified Partner Program? WHO is it for? WHAT are the benefits of participating? WHEN will it launch? HOW does the Draft Work? AFTER the Draft 2009 5

6. WHY Build a Certified Partner Program? Dealers asked for it! Customer Satisfaction Survey Revealed: –Need for More Training –Need for Ways to Differentiate –Need for Appreciation –Need for Simplicity 2009 6

7. WHO Benefits from the Program? Chief Dealers & Installers Customers (Full program w/ perks) “Special” Non-buying Influencers (Partial no perks) –Consultants –Installation Companies –Architects 2009 7

8. WHAT are the Benefits of Participating? Ability to differentiate – logos & certificates Complete online training – virtual, interactive; all at their pace –Market/Room specific –Solution-based (complete assemblies) –Progress tracking Knowledge to speed sales process & installation to improve business results Red carpet treatment w/ priority access 2009 8

9. WHAT are the Benefits of Participating? 2009 9

10. The Other Definition of Draft… This is literally the First DRAFT! You are the beta testers! You will be required to take & pass the complete program TODAY – you will complete 1 of 3 modules You must have 80% correct to pass (8 out of 10) 2009 10

11. HOW Does the Draft Work? Access the certification website and click the ‘register’ link on the top right menu 2009 11

12. HOW Does the Draft Work? Enter your email, password and click ‘Continue’ 2009 12

13. HOW Does the Draft Work? Complete your contact information 2009 13

14. HOW Does the Draft Work? Choose your track and applications 2009 14

15. HOW Does the Draft Work? You will see the progress dashboard. Click ‘Launch Training’. 2009 15

16. HOW Does the Draft Work? ILMS will show you the courses available to you. Click on “Certification Company Overview” 2009 16

17. HOW Does the Draft Work? Put your headphones on. You are ready to go! Take the quiz at the end of First Module (Overview) When finished, please fill out the evaluation Wave and smile when you’ve completed the evaluation 2009 17

18. HOW Does the Draft Work? 2009 18 Ready…Click the ‘Launch Course’ button to launch the training module

19. What Happens AFTER the Draft? Program goes live at Cedia – Sept 10 Complete the program – it’s required! Promote the program! –Designed by dealers, for dealers! Talk to your Regional Sales Manager and set your targets! –Get as many dealers signed up as possible! THANK YOU FOR PARTICIPATING IN THE DRAFT! 2009 19