1. 12015-10-04 These materials are prepared only for the students enrolled in the course Distributed Software Development (DSD) at the Department of Computer Science and Engineering, University of Mälardalen, Västerås, Sweden and at the Faculty of Electrical Engineering and Computing, University of Zagreb, Croatia (year 2003/2004). For all other purposes, authors’ written permission is needed! The purpose of these materials is to help students in better understanding of lectures in DSD and not their replacement! NOTICE!

2. 22015-10-04 Selected Topics in Software Engineering - Distributed Software Development

3. 32015-10-04 Cultural differences Europe - Japan Ana Petričić

4. 42015-10-04 Differences in cultures Incrys –Second level Third level –Fourth level »Fifth level In an ideal world the policemen would be English the car mechanics would be German the cooks would be French the innkeepers would be Swiss, and the lovers would be Italian In a living hell the policemen would be German the car mechanics would be French the cooks would be English the innkeepers would be Italian and the lovers would be Swiss

5. 52015-10-04 Some typical JAPANESE cultural characteristics raised to think of themselves as part of a group, and their group is always dealing with other groups extremely sensitive to what others might think of them (or worse - what they say behind their backs) using diplomatic language (avoiding conflict and trouble) introverted and shy Sentence "There's nothing you can do about it" is often used by Japanese when they face a troubling situation they think they can't change

6. 62015-10-04 Some typical EUROPEAN cultural characteristics when someone says to another "let's have dinner together sometime", it usually means "let's have dinner together sometime“ the principle of personal independence is predominant high esteem of rationalism and the capability to criticize

7. 72015-10-04 MEETING CULTURES EUROPEJAPAN high esteem given to the wordcomunicating using gesture-free body language rational and dispassionate judgement, feelings are suppressed or at least not revealed culture of emotion and agreement in feeling law is often regarded as the primary regulatory system for human relations human relationships are rather perceived as moral relationships Europeans start so many sentences with “I” the Japanese "I" usually means "with the approval of the group"

8. 82015-10-04 Problems caused by cultural differences A Japanese businessman wants to tell his European client that he is uninterested in a particular sale. So he says "That will be very difficult." The European eagerly asks how he can help. The Japanese is mystified. To him, saying that something is difficult is a polite way of saying "No way in hell!". On being asked about a flight from one city to another, a Japanese airline clerk said "Perhaps you would prefer to take the train." European said "NO, I want to fly." So she said "There are many other ways to go." He said "yes, but I think it would be best to fly." She said "It would very difficult". Eventually, it came out that there were no flights between those cities.