2. Sacha Dawes Sr. Product Manager Microsoft MGT202

3. Session Objectives And Takeaways Session Objective(s): Help you understand both why and how we are focused on cross platform monitoring Introduce our approach, and present what’s delivered ‘out of the box’ Preview key partner offerings that extend our offering Key takeaways: System Center can deliver enhanced application performance and availability across heterogeneous platforms Cross platform monitoring will improve management of applications in the data center System Center is credible and competitive brand for server management

4. Agenda Customer Challenges in Data Center Monitoring Introducing Operations Manager 2007 R2 What’s New with Cross Platform (since MMS 2008)? What’s the LAMP stack? Monitoring LAMP (and more) Wrap up and questions Additional resources

5. Customer Challenges in Monitoring the Data Center It’s rare to find data centers running just Microsoft technologies UNIX/Linux servers are hosting applications that are critical to their daily business operations 46% of the enterprise sector customer base of one Microsoft Partner runs non-Microsoft workloads on Windows Customers want to manage both their Microsoft and non- Microsoft systems and workloads using fewer tools Many customers manage their heterogeneous environments using multiple technologies and products Linux systems tend to be managed individually via SSH and local tools (tools residing on each system) Each separate tool has its own management console, resulting in the need for dedicated FTE resources to manage/maintain those tools!

6. Introducing System Center Operations Manager 2007 R2 Key Benefits Enhanced application performance and availability across heterogeneous platforms Improved management of applications in the data center Increased speed of access to information and functionality to drive management RC available today! http://technet.microsoft.com/en- us/opsmgr/dd239186.aspx RTM in June FY09

7. XPlat - What's New Since MMS 2008? Cross Platform capabilities will only be available in Operations Manager 2007 R2 Ops Mgr 2007 R2 release timeframe RC currently available Ops Mgr 2007 R2 RTM expected June 2009 No Cross Platform capabilities will be implemented for Ops Mgr 2007 or Ops Mgr 2007 SP1 In Operations Manager 2007 R2: New monitoring templates Monitor UNIX/Linux log file (matches by regular expression) Monitor UNIX/Linux Service (daemon) New Run-As architecture Allows different management accounts to be assigned to different UNIX/Linux systems Support for additional UNIX/Linux platforms

8. XPlat - What's New Since MMS 2008? Architecture update Shortly after MMS 2008, Microsoft joined the OpenPegasus steering committee Our commitment to using open source technology Also leveraging framework for our connectors WS-Management support is now part of OpenPegasus 2.9 Allows a single process to operate, as opposed to the 2 process requirement in the beta WS-ManWS-Man CIMOMCIMOM OpsMgr Providers Connector Providers OpsMgrOpsMgrSvcMgrSvcMgr WS-ManWS-ManWS-ManWS-Man OS Resources TEC, OVO Remedy NewNew

9. What's the LAMP Stack? Definition: The acronym LAMP refers to a solution stack of software, usually free and open source software, used to run dynamic Web sites or servers. The original expansion is as follows: Linux, Apache, MySQL, PHP/Perl/Python1 1.http://en.wikipedia.org/wiki/LAMP_(software_bundle)http://en.wikipedia.org/wiki/LAMP_(software_bundle) 2."December 2008 Web Server Survey". Netcraft. http://news.netcraft.com/archives/2008/12/24/december_2008_web_server_survey.html"December 2008 Web Server Survey"Netcrafthttp://news.netcraft.com/archives/2008/12/24/december_2008_web_server_survey.html 3.http://www.informationweek.com/news/software/open_source/showArticle.jhtml?articleID=206900327http://www.informationweek.com/news/software/open_source/showArticle.jhtml?articleID=206900327

10. Out of the Box Support for Linux

11. 'Out of the Box' Monitoring Capabilities Keep Systems Up and Running File systems Network interfaces Core processes Key configuration requirements Proactively Avoid Space & Memory Issues Disk Space Swap Space System Memory Monitor System & Application Performance Processor Utilization & Metrics

12. Performance Indicators for Disk Monitored ObjectMeasured Performance Indicators Physical Health HealthIdentifies if disk is unmounted, dead, or bad in any way Capacity Available physical memory in Mbytes (MB) Available physical memory as a percentage (%) Performance Average time of a disk transfer (Avg. Disk s/Transfer) Average time of a read of data from the disk (Avg. Disk s/Read) Average time of a write of data from the disk (Avg. Disk s/Write) Utilization % of time disk is reading data % of time disk is writing data % of time disk is busy

13. Performance Indicators for Disk Monitored ObjectMeasured Performance Indicators Logical Disk HealthIdentifies if disk is unmounted, dead, or bad in any way Capacity Available memory in Mbytes (MB) Available memory as a percentage (%) Performance Current I/O queue length Total disk Bytes per second (Disk Bytes/s) Bytes read from disk per second (Disk Read Bytes/s) Bytes written to disk per second (Disk Writes Bytes/s) Total I/Os per second (Disk Transfers/s) Read I/Os per second (Disk Reads/s) Write I/Os per second (Disk Writes/s) Average time of a disk transfer (Avg. Disk s/Transfer) Average time of a read of data from the disk (Avg. Disk s/Read) Average time of a write of data from the disk (Avg. Disk s/Write) Utilization % of time disk is reading data % of time disk is writing data % of time disk is busy % time disk is idle

14. Performance Indicators for Memory Monitored ObjectMeasured Performance Indicators Physical Memory Memory Utilization Available physical memory in Mbytes Available physical memory as a percentage (%) Used physical memory in Mbytes (MB) Used physical memory as a percentage (%) Memory Paging Pages read or written to disk to resolve hard page faults (Pages/sec) Pages read from disk to resolve a hard page fault (Page Reads/sec) Pages written to disk to resolve hard page faults (Page Writes/sec) Swap Space Available swap space in MBytes (MB) Available swap space as a percentage (%) Used swap space in MBytes (MB) Used swap space as a percentage (%)

15. Processor Performance Metrics Monitored ObjectMeasured Performance Indicators Processor % Processor time % Idle time % User time % Nice time % Privileged Time % IO Wait Time % Interrupt Time % DPC Time Queue Length

16. Monitoring SUSE Out of the Box

17. 17 Platforms Supported at RTM AIX Version 5.3 (Power) Version 6.1 (Power) HP-UX Version 11iv2 (PA-RISC/IA64) Version 11iv3 (PA-RISC/IA64) Red Hat Enterprise Linux Version 4 (x86/x64) Version 5 (x86/x64) Solaris Version 8 (SPARC) Version 9 (SPARC) Version 10 (SPARC/x86) SUSE Linux Enterprise Server Version 9 (x86) Version 10 SP1 (x86/x64)

18. The Novell SLES Management Pack

19. The Novell Solution Delivers monitoring and management of several common Linux services Most businesses running Linux will be running some or all of these services on their Linux servers Packaged as singular RPM to be installed as an add-on product Can be distributed in the form of add-on CD, physical or ISO image

20. Services Monitored by Novell MP ServiceDescriptionCore Capabilities BIND/DNSBIND (Berkeley Internet Name Domain ) is the de- facto standard for DNS on UNIX-like systems Monitor named daemon Start/stop/restart List of allocated DNS names DHCP ServerDHCP (Dynamic Host Configuration Protocol) is used to allocation configuration and IP addressing to clients in a network Monitor named daemon Start/stop/restart List of allocated DHCP addresses SAMBADelivers Microsoft-based file and print services to UNIX-like systems Monitor smbd/nmbd/winbind daemons Start/stop/restart List of Samba shares NFS serverOriginally developed by Sun Microsystems, allows users to access files across a network Monitor nfsd daemon Start/stop/restart List of connections to NFS mount LDAP server (OpenLDAP) An open source implementation of the Lightweight Directory Access Protocol (LDAP) Monitor LDAP daemon Start/stop/restart Print server (CUPS) CUPS (Common Unix Printing System) enables UNIX-like systems to act as a print server Monitor cupsd daemon Start/stop/restart Firewall (SuSEfirewall2) Firewall software for SUSE Linux distributions Monitor SuSEfirewall2 daemon Start/stop/restart

21. WS-ManWS-Man CIMOMCIMOM OpsMgrOpsMgrSvcMgrSvcMgr WS-ManWS-ManWS-ManWS-Man Novell MP Architecture Uses a Python library for making CIM operations over HTTP using the WBEM CIM-XML protocol Allows provider to be implemented using the Python scripting language Novell MP Providers OS Resources CMPI Python Interface

25. Advanced SUSE Monitoring

26. Novell - Project Plan & Roadmap Scope English Only release Leverage DMTF CIM and OpenWS-man Standards Release Schedule Alpha at TechEd EMEA in November2008 BIND/DNS, DHCP server, SAMBA Beta in February 2009 Deliver complete list of service monitoring capabilities RTM to align with that of Operations Manager 2007 R2 Process to continue to align to Open Source strategy OpenPegasus Project Providers to OMC project (www.omc-project.org) This information represents Microsoft Corporation's current understanding of the product development cycle of one or more partners. It was accurate at the time of publication. None of the information in this timetable should be interpreted as a commitment on the part of Microsoft Corporation.

27. Management Packs from BridgeWays

28. Focus of BridgeWays MPs

29. Database Server Monitoring Oracle, MySQL Delivers ability to monitor multiple servers and databases Tracks key database performance metrics Active connections and sessions Commits and rollbacks CPU intensive sessions Data throughput Cache hit ratio Slow queries Table scans Sorts in memory or disk Monitors table sizes and indexes, locks and deadlocks

30. Monitoring MySQL

31. Web Server Health & Performance Apache HTTPD Server Delivers ability to administer multiple servers and sites Measures data throughput, connection metrics and worker performance Determines PHP availability and response times Tracks pages requested and data served to clients Tracks site performance and page response times

32. Monitoring Apache

33. Application Server Monitoring Oracle Application Server, JBoss Core capabilities: Measures server performance Determines application availability Measures key application performance metrics Configuration Information collected includes: Version Server up down historical data Ports for container and JMX Monitored Components include: JMS, JDBC, EJB, Servlets, JVM, Web Server

34. Monitoring VMware Virtualization VC Server and ESX Measures performance of both the host and virtual machines Instrumentation measured Clusters Datacenter Data Store Hosts Networks Resource pools Virtual machines

35. BridgeWays Management Packs Coverage for Operations Manager 2007 R2 release Database Servers RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX Oracle DB Monitoring 10g, 11g MySQL DB Monitoring 5.x IBM DB/2 Monitoring 8, 9 Application Servers RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX Oracle App Server 10g, 11g JBoss 4.2.3, 5.0.0 Tomcat 5.5, 6.0 This information represents Microsoft Corporation's current understanding of the product development cycle of one or more partners. It was accurate at the time of publication. None of the information in this timetable should be interpreted as a commitment on the part of Microsoft Corporation.

36. BridgeWays Management Packs Coverage for Operations Manager 2007 R2 release Virtualization RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX VMware ESX 3, 3i VC 2.x Not Applicable Web Servers RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX Apache 2.x Communication Servers RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX Sendmail 8.12 This information represents Microsoft Corporation's current understanding of the product development cycle of one or more partners. It was accurate at the time of publication. None of the information in this timetable should be interpreted as a commitment on the part of Microsoft Corporation.

37. BridgeWays MP Roadmap RHEL v4 32-bit RHEL v5 32-bit SLES 9 32-bit SLES 10 32-bit Solaris 10 x86 Solaris 10 Sparc AIXHP-UX Apache 2.x Postgres DB Monitoring ??? Blackberry Enterprise ??? IBM WebSphere 6.1, 7.0 BEA WebLogic ??? Oracle RAC ??? Oracle DB Tuning 10g,11g This information represents Microsoft Corporation's current understanding of the product development cycle of one or more partners. It was accurate at the time of publication. None of the information in this timetable should be interpreted as a commitment on the part of Microsoft Corporation.

38. Conclusion Cross Platform capabilities in Ops Mgr 2007 R2 position System Center well for managing the entire datacenter Easily adapts to new and updated non-Microsoft systems and workloads via the management pack (MP) model Scalability and performance continues to be improved as we work towards RTM Microsoft commitment to Open Source will pave way for adoption of this technology Membership on OpenPegasus Steering Committee validates our commitment and focus on this space Key partners are committed to assuring a continued expansion of MPs for non-Microsoft workloads New training materials in development to improve ability to write quality MPs Microsoft continues to explore new partnerships to expand in this area

39. Operational Data Reporting (ODR) Improving the MP lifecycle Call to Action: Turn on ODR and help us make MPs better YOU Deploy an MP YOU Tune the MP ODR Collects Feedback Microsoft learns from your tuning Microsoft updates the MP New MP Deployed to Catalogue

40. Find out More on Operations Manager 2007 R2 Learn What’s New in Operations Manager 2007 R2 http://www.microsoft.com/systemcenter/operationsman ager/en/us/whats-new.aspx http://www.microsoft.com/systemcenter/operationsman ager/en/us/whats-new.aspx Find new collateral, including datasheets and more Read customer testimonials Watch our R2 Overview video blogs Examine our R2 resources on TechNet http://technet.microsoft.com/en- us/opsmgr/dd239186.aspx http://technet.microsoft.com/en- us/opsmgr/dd239186.aspx Download the R2 Release Candidate Today! Watch webcasts on Operations Manager 2007 R2, on demand! Get access to product team and System Center blogs Meet the product team through their video blogs on key features (coming soon!)

42. Find out More on Operations Manager 2007 R2 at TechEd! Breakouts MGT202 – Monitoring Apps on UNIX/Linux (Tue, 4:30-5:45, Room 406) MGT308 – Interoperability Connectors for System Center (Tue, 10:15-11:30, Room 511) MGT309 – Driving Compliance with ACS (Fri, 2:45-4:00, Room 502B) MGT311 – Monitoring UNIX/Linux with Ops Mgr 2007 R2 (Fri, 1:00-2:15, Room 409) MGT402 – Advanced MP Authoring (Thu, 10:15-11:30, Room 408A) MGT404 – Developing Custom Reports & Dashboards (Wed, 8:30-9:45, Room 403A) WSV309 – Enhanced Power Efficiency & Power Management (Fri, 10:45-12:00, Room 402) Hands On Labs MGT01-HOL – Authoring Management Packs – Introduction MGT09-HOL – Installing Operations Manager 2007 R2 MGT14-HOL – Monitoring Exchange 2007, SQL 2008 and Windows Server 2008 MGT15-HOL – Monitoring UNIX/Linux with Ops Mgr 2007 R2 MGT16-HOL – Operations Manager 2007 R2 – Advanced Concepts MGT17-HOL – Operations Manager 2007 R2 – Introduction MGT19-HOL – Understanding the Ops Mgr 2007 SDK

43. www.microsoft.com/teched Sessions On-Demand & Community http://microsoft.com/technet Resources for IT Professionals http://microsoft.com/msdn Resources for Developers www.microsoft.com/learning Microsoft Certification and Training Resources www.microsoft.com/learning Microsoft Certification & Training Resources Resources Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings at TechEd Online. Required Slide Speakers, TechEd 2009 is not producing a DVD. Please announce that attendees can access session recordings at TechEd Online.

44. Track Resources Key Microsoft Sites System Center on Microsoft.com: http://www.microsoft.com/systemcenterhttp://www.microsoft.com/systemcenter System Center on TechNet: http://technet.microsoft.com/systemcenter/http://technet.microsoft.com/systemcenter/ Virtualization on Microsoft.com: http://www.microsoft.com/virtualizationhttp://www.microsoft.com/virtualization Community Resources System Center Team Blog: http://blogs.technet.com/systemcenterhttp://blogs.technet.com/systemcenter System Center Central: http://www.systemcentercentral.comhttp://www.systemcentercentral.com System Center Community: http://www.myITforum.comhttp://www.myITforum.com System Center on TechNet Edge: http://edge.technet.com/systemcenterhttp://edge.technet.com/systemcenter System Center on Twitter: http://twitter.com/system_centerhttp://twitter.com/system_center Virtualization Feed: http://www.virtualizationfeed.comhttp://www.virtualizationfeed.com System Center Influencers Program: Content, connections, and resources for influencers in the System Center Community. For information, contact scnetsup@microsoft.com scnetsup@microsoft.com

45. Complete an evaluation on CommNet and enter to win! Required Slide

46. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Required Slide