1. File: e-Business_Eternal_Project_Issues.PPT 1 Yogi Schulz Project Management Some project issues shall remain eternally the same r Set a clear goal r Nurture active project sponsorship r Manage expectations r Develop a sound business case “This is just what I’ve been trying to tell you !!” New Topic Heads up !

2. File: e-Business_Eternal_Project_Issues.PPT 2 Yogi Schulz Project Management Topic Objectives r Refresh appreciation for the value of tried-and- true project management techniques r Enhance ideas for delivering these techniques Familiar doesn’t mean out-of-date

3. File: e-Business_Eternal_Project_Issues.PPT 3 Yogi Schulz Project Management Set a Clear Goal Bad r Vague & fuzzy are bad: –Get our stuff out on the web now! –Copy what our competition is doing! –We need to outdo my golfing buddies “We’re swamped. We could use e-Business help!”

4. File: e-Business_Eternal_Project_Issues.PPT 4 Yogi Schulz Project Management Set a Clear Goal Good r Crisp & clear are good: –Reach new audiences –Sell products and services –Generate brand awareness –Increase customer satisfaction –Disseminate information –Improve communication –Receive feedback –Automate business processes Internal or external focus Always business focus For managers in established businesses, the Internet is a tough nut to crack: - it is very simple to establish a Web presence - it is quite difficult to create a Web Based Business Model

5. File: e-Business_Eternal_Project_Issues.PPT 5 Yogi Schulz Project Management Nurture Active Project Sponsorship Bad r Abrogation & delegation are bad: –IT; you handle it –Only our newly promoted supervisor has the time –Those bright co-op students know more about the technology –Can’t we outsource this function? Were there project sponsors in my time?

6. File: e-Business_Eternal_Project_Issues.PPT 6 Yogi Schulz Project Management Nurture Active Project Sponsorship Good r Enthusiasm & commitment are good: –I want to make sure our project maintains a business focus –We need many quick, small wins –Your experienced staff will need to help with key decisions –Help me keep the other executives on side –We’ll work together to keep other stakeholders informed Explain project benefits in business terms Define small releases; higher benefits first Engage key staff in producing deliverables Prepare an executive presentation Execute a communication plan

7. File: e-Business_Eternal_Project_Issues.PPT 7 Yogi Schulz Project Management Manage Expectations Bad r Silly, blue sky dreams are bad: –Watch out Amazon.com; here we come –Even I can create web pages now –English is a world-wide language –We can complete this in a week You can’t get there from here What you mean, we can’t do all this by next week?

8. File: e-Business_Eternal_Project_Issues.PPT 8 Yogi Schulz Project Management Manage Expectations Good r Realism & structure are good: –Objective –Project plan –Scope management –Release strategy –Risk assessment Create a plan; keep it up-to-date Log change requests; approve nothing Deliver incremental benefits often New technology New tools New staff Articulate the objectives

9. File: e-Business_Eternal_Project_Issues.PPT 9 Yogi Schulz Project Management Develop a Sound Business Case Bad r Wild-eyed optimism is bad: –This web site will bring millions in new revenue –We can build a web site for next to nothing Once we build it, the benefits will become self-evident!

10. File: e-Business_Eternal_Project_Issues.PPT 10 Yogi Schulz Project Management Develop a Sound Business Case Good r Planning for profitability is good: –Link goal to business strategy –Build a pro forma business plan –Develop a tangible cost/benefit statement

11. File: e-Business_Eternal_Project_Issues.PPT 11 Yogi Schulz Project Management Topic Summary r Set a clear goal r Nurture active project sponsorship r Manage expectations r Develop a sound business case Time for Discussion

12. File: e-Business_Eternal_Project_Issues.PPT 12 Yogi Schulz Project Management Managing Consultants

13. File: e-Business_Eternal_Project_Issues.PPT 13 Yogi Schulz Project Management Squabbling about Web Application Capability “We need to teleport products to our customers over the wireless Web so they can actually touch them before they buy!” “How about a nice, plain-text product description on a web page, instead?” Marketing I. S. Dept.

14. File: e-Business_Eternal_Project_Issues.PPT 14 Yogi Schulz Project Management Speed vs. Quality