1. 1 WORkshop on Multiserver Scheduling (WORMS) Carnegie Mellon University Pittsburgh, PA April 18 and 19, 2004 Funded by NSF ALADDIN and Tepper WELCOME EVERYONE!

2. 2 Multiserver systems are everywhere! Server farms, Supercomputing centers, Network of Workstations (NOWs), Internet, Call centers, Manufacturing/service centers, etc. Why? Lots of jobs  one server is not enough Cheap, cost-effective solution Easily scalable Flexible

3. 3 But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior

4. 4 Example: Analysis of scheduling policies SRPT M/GI/1 EASY SRPT M/GI/2 VERY HARD But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior

5. 5 Example: What’s the best task assignment policy? But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior PS

6. 6 But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior Example: What’s the best threshold policy?

7. 7 But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior How to dynamically place servers?

8. 8 What parallels can we draw between multiserver and single server? What lessons stay same? But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior

9. 9 1 fast     versus FIFO M/GI/1M/GI/3 But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior many slow

10. 10 1 fast vs. many slow     versus C2C2  FIFO M/GI/1 M/GI/3

11. 11 But multiserver systems are not understood … Performance questions Policy questions Comparison with single server behavior We want to hear your favorite multiserver questions during discussions!

12. 12 Program  Sunday morning Dimensionality Reduction 9:00 Mor Harchol-Balter, CMU 9:30 Alan Scheller-Wolf, CMU 10:00 DISCUSSION 10:30 COFFEE BREAK & INTRODUCTIONS Multiserver Queues & Distributed Systems 11:00 Helen Karatza, Aristotle U. Thessaloniki, Greece 11:30 Daryl Daley, Australian National University 12:00 DISCUSSION 12:30 LUNCH

13. 13 Program  Sunday afternoon Fluid Modeling Techniques & Applications 1:30 R. Srikant, U. Illinois, Urbana-Champaign 2:00 Peter Glynn, Stanford U. 2:30 DISCUSSION 3:00 COFFEE BREAK Resource Pooling 3:30 Ruth Williams, U. California, San Diego 4:00 Mark Squillante, IBM T. J. Watson 4:30 DISCUSSION 5:00 RIDE TO HOTEL. 6:30 PICKUP FOR DINNER AT HOTEL LOBBY.

14. 14 Program  Monday morning Scheduling Algorithms 9:00 Balaji Prabhakar, Stanford U. 9:30 John Lehoczky, CMU 10:00 Ed Coffman, Columbia U. 10:30 DISCUSSION 11:15 TOUR OF CMU CAMPUS 12:15 LUNCH 8:30 BAGELS

15. 15 Program  Monday afternoon Scheduling Web & Networks 1:30 Carey Williamson, U. Calgary, Canada 2:00 Ernst Biersack, Institut EURECOM, France 2:30 DISCUSSION 3:00 COFFEE BREAK Call Center Design 3:30 Bill Massey, Princeton U. 4:00 Ward Whitt, Columbia U. 4:30 DISCUSSION 5:00 WRAP-UP DISCUSSION 6:00 PICKUP FOR DINNER AT MY HOUSE.

16. 16 More Info: WORMS 04 Internet Café  Wean Hall 8219 Reimbursements  See Charlotte Yano Copies of papers  See Charlotte Yano Mor’s office: Wean Hall 8119 Want to set up meetings with other faculty or students at CMU, please send email to me and Charlotte. WELCOME EVERYONE!