1. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 Weekly Poll - Mutual Funds Analyzing 319 responses of 1724 emails sent, 1520 received (response rate = 21.0%). Fielded December 2 – 9, 2003; presentation generated on December 9, 2003. Margin of error = +/- 5.5%

2. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 What, if any, actions has your organization taken in light of the recent mutual funds scandal? (Please select all that apply.)

3. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 What, if any, actions has your organization taken in light of the recent mutual funds scandal? (Please select all that apply.) ChoiceCountPercent of Sample Changed investment management companies (for organization's 401(k), pension plan, etc.) 72.2% Provided additional investment options for employees 5015.7% Provided educational literature, presentations, etc. on investing and/or retirement planning 6018.8% Provided educational literature, presentations, etc. on investment companies our organization works with (for 401(k)s, pension plans, etc.) 4614.4% Suspended investments in mutual funds pending investigations 41.3% None19561.1% Other (please specify)3210.0%

4. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 What, if any, actions has your organization taken in light of the recent mutual funds scandal? (Please select all that apply.) (Other – specify) Sent communications reminding employees about high ethical standards of the company including in the handlling of 401k and pension plans. Sent broadcast email to employees with information on the recent mutual fund controversy and highlighted the one fund in our 21 fund offerings that is currently named in the investigation.. Looking to change investment management companies Reviewing other investment management companies to assure we are receiving and providing the highest quality benefit to our employees changed on a case by case basis Our 401(k) plan is managed by the corporate office. Strengthened internal audit practices and education of fiduciaries. handled by our corporate people, to date nothing has been done. Unknown Have a reputable investment management company

5. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 What, if any, actions has your organization taken in light of the recent mutual funds scandal? (Please select all that apply.) (Other – specify, cont’d) federal agency, so N/A Replaced two fund with similar classed funds that were not under investigation in 401(k) Received a letter of assurance that our administrator is in no way involved in any type of mutual fund manipulation or scandal. Government Agency/not involved Putnam has given us two letters which we have distributed to all employees. As part of a larger, parent organization, it will be up to the parent organization to make the decision to change investment management companies. Sent letters explaining the relationship we have with Strong and the funds that are under investigation. Other than that, not much training has taken place. no longer allow EEs to invest so heavily in company stock switched to TIAA-CREF last April. Believe them to be more reputable than others might be. All funds are Fidelity We're public employer. Funds controlled by State.

6. © 2003 SHRM SHRM Weekly Online Poll: December 2, 2003 What, if any, actions has your organization taken in light of the recent mutual funds scandal? (Please select all that apply.) (Other – specify, cont’d) Notified ee's that we are not doing anything yet Launched an investigation into the mutual funds included in our 401k plan. Associate Administrators have not been informed at this point of any actions, although actions may have been initiated. Not applicable to Jamaica's pension We have moved our options from the Putnam funds and are proceeding with an RFP that was in process to change administrators from Putnam plan for 2004 Dropped Strong funds as an investment option in the 401(k) We are reviewing our plans. replaced funds pending investigations. we are private non-profit using a 403b. we invest with a local investment group. we are a not-for-profit operation with a 403(b) plan. There is no company stock. we were providing literature and guidance all along. Not Applicable since we are a nonprofit government agency.