1. Pine Tree Council, BSA Tech Muster 2013

2. REGISTRATION Please obtain your name tag.

3. ARRIVAL Please choose a place to sit, have a bagel (lunch is at noon), get on to the WiFi, and meet the person next to you.

4. WELCOME Your host Event URL: http://pinetreebsa.org/techmusterhttp://pinetreebsa.org/techmuster Pledge What are we solving for?

5. Form an initial Tech Team. Solidify the Tech Team’s operating practices. Identify problems that need to be solved, and possible solutions.

6. RECOGNITION To be scheduled, to be announced

7. MODERATOR INTRODUCTION Five subgroups within our muster (~four in the morning) The job of the moderator Who are the moderators?

8. FIRST CAPTURE EXERCISE “What’s on your mind” – collaborative editing intro

9. GROUND RULES FOR THE PTC TECH TEAM

10. RASCI Responsible Approver Supporter Consulted Informed

11. Rule 1: Collaborative Inclusive Clean RASCI for all projects Intended results: – Diversity – No SPoF – Sufficient staffing

12. Rule 2: Transparent Communicative Consistent Oversight Intended results: – Shared vision – Broad value – Sustainable

13. Rule 3: Lean and Agile Release early, release often Prior planning and prelaunch testing Intended results: – Repeatability – Low frustration levels – Continuous improvement

14. Scoping and Restriction Unit, District, Council-level Expert-level knowledge ERM and a “Will not oppose” approach

15. SCOUT OATH AND LAW

16. TERMS OF USE DISCUSSION Data capture to Google Docs

17. Results Checklist Agreement Entry Abide Exit Oversight

18. STAFFING MODEL

19. Scoping Commissioner focus is Unit-Level Service. What helps a Unit succeed? “Will not oppose” implications Standard services – backups, upgrades, etc. Who can participate in Tech projects?

20. External resources Used when we don’t have in-house expertise Overseen by a registered BSA member Narrow scope – execution, not planning Typically $, or an undirected donation

21. Tech Team Diverse skillset Not exclusive role Participate in projects based on interest Aiming for 20 people in next 6 months

22. District - ADC for Tech One for each district (4) Attend Roundtable, District Committee meetings, coordinate Unit-level services Committed to planning and execution; coordinates projects within Tech Team Has broad access to systems and resources

23. Council - ACC for Tech Council-wide purview ERM - “Health and Safety” for tech deploys Maintains the Council Technology plan Oversight and reporting for Tech Team

24. TALENT SURVEY AND RESOURCE IDENTIFICATION Capture to Google Docs spreadsheet

25. Questions to answer Whose issues can you represent? What skills can you offer for tech solutions? Do you know other folks who should be involved? How should we be recruiting? How can we reach scout parents best?

26. OUR TOOLSET FRAMEWORK DEMO AND STATUS

27. Service segments Communication Collaboration Event Management Delivery: Scouting-specific Tools

28. Communication - Broadcast Web and analytics Social media, blogging Newsletter and email marketing Mailing lists

29. Collaboration Documents and e-sign Email and ticketing Contact info and CRM Surveys

30. Events Calendar Registration Payments Tele/Video/Web conferencing

31. Delivery Training records auditing UVTS Merit Badge Counselor directory JTE reporting

32. Our Communications Concept Every event gets a PDF flyer Calendar items link to the PDF flyer Website includes feeds from Facebook, the newsletter system, and the Calendar Minimal effort for web upkeep – push out new data when it becomes available

33. Specific tool demos WordPress with document repository Google Apps Google+ Hangouts Vertical Response

34. Subdomain strategy Pinetreebsa.org Commissioners.pinetreebsa.org Cascobay.pinetreebsa.org How will district sites work?

35. LUNCH Hosted by Eric Tarbox Sponsored by Dice – http://dice.comhttp://dice.com