1. RESUME AND COVER LETTERS Presented by: Amber Lennon Assistant Director of Employer Relations The Career Center Presented by: Amber Lennon Assistant Director of Employer Relations The Career Center

2. PURPOSE OF A RESUME  Outline your relevant skills and accomplishments  Shows uniqueness  Provides enough information to entice the reader to continue to read more carefully rather than skim  TO GET AN INTERVIEW!  Outline your relevant skills and accomplishments  Shows uniqueness  Provides enough information to entice the reader to continue to read more carefully rather than skim  TO GET AN INTERVIEW!

3. SOME THINGS TO CONSIDER o Avoid potentially discriminatory information o Examples- Religion, political affiliation, race, gender, sexual orientation o Is there anything on your resume (group involvement) that would make it easy for an employer to learn potentially discriminatory information? o Avoid using templates o Avoid potentially discriminatory information o Examples- Religion, political affiliation, race, gender, sexual orientation o Is there anything on your resume (group involvement) that would make it easy for an employer to learn potentially discriminatory information? o Avoid using templates o Spell Check is not enough! Have someone review your resume. o Keep it simple- stay on one page o Paper - Use resume paper if mailing, dropping off in person or using at a Career Expo o Margins - Can be between 1inch and ½ inch o PDF - Lock as a PDF if emailing or posting so that it can not be altered

5. POSSIBLE SECTION HEADINGS Strongly Suggested o Education o Experience (related and additional) o Activities o Honors o Leadership Activities o Computer Skills Strongly Suggested o Education o Experience (related and additional) o Activities o Honors o Leadership Activities o Computer Skills Optional o Objective o Key Skills o Community Service o Presentations o Memberships and Professional Associations o Related Coursework

6. Header Emily Moran 123 Court Street Pembroke, NC 28372 910-405-1234 emc023@bravemail.uncp.edu If using a different style font for your name, use a legible style font. Use only one phone number and an appropriate message should be on your voicemail. A professional email address is recommended on your resume

7. EDUCATION o List degrees in reverse chronological order o ONLY include colleges where you received a degree o Employers may expect to see your GPA on resume. However, if your GPA is less then a 3.0, you can choose to omit it o Include honors, awards and certificates received o But if there are more than 3, make a separate section o EXAMPLE: Bachelor of Science in Chemistry, May 2017 The University of North Carolina at Pembroke, Pembroke, NC o List degrees in reverse chronological order o ONLY include colleges where you received a degree o Employers may expect to see your GPA on resume. However, if your GPA is less then a 3.0, you can choose to omit it o Include honors, awards and certificates received o But if there are more than 3, make a separate section o EXAMPLE: Bachelor of Science in Chemistry, May 2017 The University of North Carolina at Pembroke, Pembroke, NC

8. Experience Pembroke Pediatrics, Pembroke, NC Front End Coordinator, June 2013 to Present  Answer and direct incoming phone calls  Check in/out patients; Manage patient registration  Attend to the clerical and clinical requests made by physicians  Maintain charge entry and collection of payment for service Pembroke Pediatrics, Pembroke, NC Front End Coordinator, June 2013 to Present  Answer and direct incoming phone calls  Check in/out patients; Manage patient registration  Attend to the clerical and clinical requests made by physicians  Maintain charge entry and collection of payment for service Enter the full business name and the City, State. Your position title and the Month Year – Month Year that you worked at the company. Accomplishment statements in bullet form describing the position. Aim for at least 3 per position.

9. SKILLS o Indicate if you are proficient in, have working knowledge of or have basic knowledge of all skills. o List computer skills including the name of the software and level of ability. o Indicate if you are proficient in, have working knowledge of or have basic knowledge of all skills. o List computer skills including the name of the software and level of ability. o Language skills are another important skill to mention if you possess them. o Fluent in Italian o Familiar with Chinese o Conversational knowledge of Spanish and French

10. ACTIVITIES  Professional Memberships/Student Organizations  If you do not belong to a professional organization, join one!  Professional and Personal  COMPASS Scholarship Program Member, Student Government Association, Student Nursing Association, Sorority/Fraternity, Honor Society, American Cancer Society’s Relay for Life etc.  Professional Memberships/Student Organizations  If you do not belong to a professional organization, join one!  Professional and Personal  COMPASS Scholarship Program Member, Student Government Association, Student Nursing Association, Sorority/Fraternity, Honor Society, American Cancer Society’s Relay for Life etc.

11. COVER LETTERS

12. WHY WRITE A COVER LETTER?  The cover letter lets you express ideas that the resume usually cannot  It shows that you can write professionally  Shows your marketability  Discusses personal experiences that make your work experiences unique  The cover letter lets you express ideas that the resume usually cannot  It shows that you can write professionally  Shows your marketability  Discusses personal experiences that make your work experiences unique

13. FORMATTING  A cover letter will follow business letter format  A hardcopy should be printed on same resume stock as your resume  Use the same letterhead that you used on the top of your resume for your contact information  Generally, the letter is broken down into 3 paragraphs  A cover letter will follow business letter format  A hardcopy should be printed on same resume stock as your resume  Use the same letterhead that you used on the top of your resume for your contact information  Generally, the letter is broken down into 3 paragraphs

14. FIRST PARAGRAPH  Tell why you are writing  Refer to a job reference number if necessary  If you receive the job tip from a network contact, refer to this with permission of the contact  Tell why you are interested in the position  Be sincere  Tell why you are writing  Refer to a job reference number if necessary  If you receive the job tip from a network contact, refer to this with permission of the contact  Tell why you are interested in the position  Be sincere

15. SECOND PARAGRAPH  In no more than two paragraphs you should describe your:  Skills  Qualifications  Relevant past experience(s) that have directly prepared you for the job  Motivation for going into the field  Goals  Review the letter and be sure it answers the question, “Why should I hire you?”  In no more than two paragraphs you should describe your:  Skills  Qualifications  Relevant past experience(s) that have directly prepared you for the job  Motivation for going into the field  Goals  Review the letter and be sure it answers the question, “Why should I hire you?”

16. THIRD PARAGRAPH  Thank them for their time or consideration  Refer to the best information to use to contact you  The closing  Sincerely,  Respectfully yours,  Yours truly,  Leave about 4 -5 lines for your signature then type your name on the next line  Thank them for their time or consideration  Refer to the best information to use to contact you  The closing  Sincerely,  Respectfully yours,  Yours truly,  Leave about 4 -5 lines for your signature then type your name on the next line

17. Carl Chemistry 13 Locust Street l Pembroke, NC 28372 (415) 555-1111 l cchemistry@yahoo.com August 20, 2015 Mr. Ken Watanabe Director of Research Pembroke Chemicals, Inc. 22 Main Street Pembroke, NC 28372 Dear Mr. Watanabe: In May 2017, I will graduate from UNC Pembroke with a bachelor’s degree in chemistry. I read of your opening for a chemist on LGate.com, and I am very interested in the possibilities it offers. I am writing to explore the opportunity for employment with Pembroke Chemicals. The advertisement indicated that you are looking for someone capable of conducting basic laboratory research in a self-directed fashion. I believe my resume outlines a work and education history that you will find interesting and relevant. Beginning with a part-time job in a local laboratory while in high school, I gained some research experience after my senior year. My college major has included a variety of theoretical courses as well as a great deal of laboratory experience, including two internships. I am a hard worker, focused, and capable of producing high- quality and thorough work under time constraints. I have had considerable laboratory experience here at UNCP and I am thoroughly familiar with all the equipment you mention in your ad. In addition, I have good research skills, and my computer skills are excellent. I would like to meet with you to discuss how my education and experience would be consistent with your needs. If you have any questions or require additional information, please contact me at my home, (415) 555-1111. Thank you for your time and consideration. Sincerely, Carl Chemistry

18. Contact Us Make an appointment, M-F, 8am-5pm, at (910) 521-6270 or career@uncp.edu Drop by during WALK-IN WEDNESDAYS 10am-4pm, Spring & Fall semesters Make an appointment, M-F, 8am-5pm, at (910) 521-6270 or career@uncp.edu Drop by during WALK-IN WEDNESDAYS 10am-4pm, Spring & Fall semesters