1. Why do we need to write business letters Compliment Complain Make suggestions Employment Inform

2. What needs to be in the letter Professional language- NO SLANG Positive attitude even if you are complaining about the company Clear purpose of the letter No negative language

3. Format of the letter Your name and address Date Person of interest Company address Salutation Paragraph 1 introduction and purpose of writing Paragraph 2 evidence or action plan Paragraph 3 closing wrap it up professionally Closing- Sincerely Click Enter 4 times- this is where you will sign the letter Type your name