1. ESL 057 North Seattle Community College Beth McKelvey

2. Word You should already know how to: Open Save Change Line Spacing Add images Center text and images Format text (bold, font size, etc.)

3. Word You will learn: Business Letter and Academic Formatting Tables (creating, adding and deleting rows and columns, and changing column width)

4. Email You should already know how to: Reply reply all compose/new forward cc bcc delete mark as spam mark as unread Turn on vacation response Create a signature Open and send attachments

5. Email You will learn how to: Create Categories/groups Use the Calendar Sort your inbox by name, subject, etc. Create and use folders Search your email

6. Excel You should already know how to: create spreadsheets add borders merge and center use autosum create headers and footers

7. Excel You will learn: Sequences Averaging Formulas Changing number display Changing the worksheet name Charts (pie, line, bar, and column charts)

8. Excel If we have time, you will also learn: Conditional Formatting Minimums and Maximums Logical Formulas

9. Access You will learn how to: Input data Find and edit records Select records to print Run Queries (with and without criteria) Create Reports Format reports* *If we have time.

10. Windows You should already know how to: Maximize and minimize windows Switch between windows Create folders and subfolders Locate saved files/documents

11. Windows You will learn to Adjust the volume Use mute Zoom Check the date Identify drives on the computer Use help Use search to locate a file/document Delete files or documents Close a frozen program