1. Introduction to Session 2 Session two – Saturday 9am-1pm Hand in Questionnaire 3 (Self Evaluation) Chocolate Factory second game (3.5 hours) Fill in Questionnaire 4 (General Feedback) Sign paperwork to release compensation payment ! Task List A few checks: Do you remember your Identification Number? Did you have the Instructions document with you? Did you hand in Questionnaire 3 (Self Evaluation)? If things are not clear: Consult the Instruction document Ask a facilitator

2. Why the Chocolate factory again? We needed to be sure you understood the interface; questions? We needed to be sure you understood the purpose; questions? We needed to be sure you roughly understood the task Your task –Make money –Run the factory accordingly: –Order materials, choose productions, check sales, keep staff happy, choose marketing strategies (if you wish so), determine prices, ensure deliveries, ect.. We need you to play a long session, this will reveal your player behaviour This is the real session Complexity needs time to be appreciated What did you learn yesterday? Make the most of it

3. Complexity – a reminder An example Stocks and flows: your income, expenses and bank account Feedbacks: interest changed by the bank Delays: time it takes to accumulate money/interest The whole: the global economy (emergence, self-organisation, uncertainty) –We may understand the elements, but we may not understand the whole, So do your best –Complexity is everywhere around us

4. The challenge You have roughly 3.5 hours for this session Remember You will NOT have all information needed and this may create frustration This is an deliberate component of the exercise; you need to handle it Ideally, we would like you to play roughly 10+ iterations in this session. Manage your time accordingly Behaviour: You may get tired: take some breaks (morning tea available) – avoid playing by routine You may get bored: still, it is a learning opportunity – analogy to real life tasks A few warnings…

5. Manage your goals Collect as much information as you can handle You will not have all information you need You will necessarily build a conceptual model (a guess) of how the Chocolate Factory works Always check whether your current guess is reasonable (question your assumptions) If not, you need to adjust your guess and your goals – be adaptive - Once again, this is what we do in real life - A suggested strategy

6. Technical reminders Ask the facilitators – this is our role Take a break anytime – morning tea in the coffee room Please do not communicate between each other concerning the task! Use the Task List Questions?

7. Common Behaviours Cultivates practice of self- reflection Challenges own behaviour and beliefs Entertains alternatives Investigates and learns from failures Doesn t assume current trends continue Considers long-term effects. Adapts and evolves strategies Judges how much planning is enough Recognises and tolerates ambiguity Tries to identify causal factors Goal-interdependencies are considered No self-reflection No adaptation Repair-Service – Behaviour Goals are considered as independent Doesnt look for effects contrary to expectations External attribution of failures Concentrate on data collection without analysis Looks for single causes Future is linear projection of present Ignores long-term effects High need for certainty Choice of behaviours largely unconscious or automated Unwilling to consider alternatives Good players Bad players Self-reflection Challenges own assumptions Looks for causes Decide superficially & dont change a la George W Bush