1. 1 Presented by Jermaine M. Davis Leading Through Challenging Times: Doing More of What Matters Most ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

2. Apply What You’ve Learned ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

3. Food for Thought What can you personally do to improve the effectiveness of your organization? What are the top 3 challenges your organization is currently experiencing? ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

4. Leadership Defined The ability to have a positive influence on a person’s attitude, beliefs and behaviors. ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

5. Determine Your Motivational Profile What motivates you? _________________ What de-motivates you? _________________ Motivation is the fuel, energy and strength you need to get things done and accomplished. 5 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

6. 6 HIGH MEDIUM LOW EMPTY 10 5 1 0 9 8 7 6 4 3 2 Motivational Temperature ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

7. Team Defined ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com Individuals committed to achieving the agreed upon purpose, vision and goals. Individuals committed to achieving the agreed upon purpose, vision and goals.

8. Purpose (Mission) Purpose (Mission) Vision Goals Put 1 st Things 1 st ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com P.V.G. Theory

9. The Power of Vision 9

10. Stress is any real or perceived situation seen as threatening to an individual’s healthy mental, emotional and physical well- being. Burnout is the deterioration and erosion of an individual’s motivation and will to perform a task. Is it Stress or Burnout? 10 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

11. Symptoms of Burnout Negative Emotions Interpersonal Conflicts and Problems Chronic Health Problems Emotions of Helplessness and Hopelessness Drug and Substance Abuse Underperformance 11 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

12. Create a Synergistic Team Who’s Helping or Hindering Your Organization’s Growth? Adders Subtracters Multipliers Dividers 12 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

13. 13 What’s Your Commitment to Your Team and Organization? Compliance Commitment How do you show up to work daily? 1)Are you engaged? 2)Are you disengaged? 3)Are you actively disengaged? ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

14. Make Your Mark in Your Organization Use Your TAGS Consistently T alents Abilities Gifts Skills Do Meaningful Work Job? Career? Vocation? 14 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

15. STRENGTHS SWOT Analysis WEAKNESSES OPPORTUNITIESTHREATS Conduct an Individual and Team S.W.O.T. Analysis

16. 16 Values are beliefs and activities that matter most to you. Clarify Personal and Organizational Values ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

17. Life and Values Management Power of the 168 : Creating and Living a Values-Based Life 1.Sleep Time ________________________ 2.Work Time ________________________ 3.School Time ________________________ 4.Relationship (Intimate/Platonic) ________________________ 5.FamilyTime ________________________ 6.Personal Time ________________________ 7.Spiritual/Religious Time ________________________ 8.Health/Exercise Time ________________________ 9.House Chores ________________________ 10.TV/Internet Time ________________________ 11.Drive Time ________________________ 12.Other ________________________ 17 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

18. Baseline is an individual’s normal emotional and psychological state from which they function and operate. Emotional intelligence is the awareness of one’s own and other’s emotions and thoughts processes. Practice Emotional Intelligence 18 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

19. Emotional Triggers  Words and Phrases  Behaviors and Mannerisms  Types of Personalities  Specific People Body Talk  Physically  Mentally  Emotionally Emotional Intelligence Activity 19 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

20. Conflict is the result of an unmet or violated need, want or expectation.  Do you avoid conflict?  Do you deny conflict?  Do you minimize conflict? Acknowledge and Deal with Organizational Conflict and Tension 20 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

21. Conflict History Exercise 1)When a conflict arises, I usually __________________________________ __________________________________ __________________________________. 2)A conflict that’s hard for me to handle is __________________________________ __________________________________ __________________________________. 21 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

22. Conflict History Exercise 3) How did your family handle and deal with conflict when you were growing up? ____________________________________ ____________________________________ 4)What’s the 1 thing you would change about the way you handle and deal with conflict?___________________________________ 22 ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

23. 23 Courageous Conversations: Dealing with Difficult Dialogue Needs Wants Expectations Needs Wants Expectations CommunicateDiagnose the Problem ©2010 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com

24. 24 Jermaine M. Davis Seminars & Workshops, Inc. www.jermainedavis.com jermaine@jermainedavis.com