1. Orientation – Free Hospital Out Patient Department Prepared by Sr.Sumathi & Sr.Shantheswari

2. Free Hospital OPD o Started functioning from 1982 o Only for poor patients o No consultation fees o Consulting hours – 7.A.M to 5.30 P.M

3. Free Hospital OPD NEW OP Daily Average OP: 250 to 300 patients Review OP Daily Average OP: 175 to 250 patients

4. OPD OPD NewReview Direct Camp General patients Post op Specialty Post op (if required) Specialty

5. Free Hospital Manpower New OP Chief medical officer-1 Chief medical officer-1 Medical officer – 1 Medical officer – 1 Senior PG – 3 Senior PG – 3 Fellows – 3 Fellows – 3 First Year PG sister – 3 First Year PG sister – 3 In charge sister -1 In charge sister -1 Senior sister – 2 Senior sister – 2 Training sister - 2 Training sister - 2 Review OP Medical officer – 1 Medical officer – 1 Fellows -2 Fellows -2 First year PG sisters – 2 First year PG sisters – 2 In charge sisters – 1 In charge sisters – 1 Training sister - 2 Training sister - 2

6. 1 New registration 2Preliminary vision 3Preliminary examination 4Refraction 5Tension & duct 5ABP-Recording 6Admission – Counseling 7Lab – US, PPBS 8Final examination 9Review registration 10Review refraction

7. 11 Review OPD General OPD Post operative clinic Suture renewal 12 Admission room payment 500 –mat,750 -cot 500 –mat,750 -cot 13 Optical shop 14 Medical shop 15 Special clinic counseling 16 A-Scan K-reading 17 Office – Statistics report are maintain by the Dept. (Mr.Ramesh) Go to

8. Preliminary Examination Preliminary examination is done by all doctors and senior MLOPs. Preliminary examination is done by all doctors and senior MLOPs. In preliminary examination doctors elicit the patients history, ocular findings. In preliminary examination doctors elicit the patients history, ocular findings. Then send the patients for investigations depending upon the examination. Then send the patients for investigations depending upon the examination. Finally the patients will be sent for treatment management. Finally the patients will be sent for treatment management. E.g: Above 40,tension & duct, BP, US, Refraction E.g: Above 40,tension & duct, BP, US, Refraction Back

9. Final Examination Final examination is done by the medical officer, senior fellows, senior PGs, who explain the patient about his eye condition and treat him according by his disease. Final examination is done by the medical officer, senior fellows, senior PGs, who explain the patient about his eye condition and treat him according by his disease. Back

10. Guidelines to Handle the Patients Be patient Be patient Give clear & detailed instructions Give clear & detailed instructions If needed repeat the instructions If needed repeat the instructions Avoid using English words Avoid using English words Use their dialect Use their dialect

11. Counselling Counselling is done for the patients who are to be admitted for surgery. Counselling is done for the patients who are to be admitted for surgery. Counselling is done for every specialty clinic patients. Counselling is done for every specialty clinic patients. Maintaining register for the patients taken from free to paying special clinic emergency patients are taken to the special clinic of the paying hospital immediately Maintaining register for the patients taken from free to paying special clinic emergency patients are taken to the special clinic of the paying hospital immediately back

12. To eliminate needless blindness by providing appropriate, compassionate and high quality eye care for all. Let us work together to achieve our mission