1. University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems Brad Greer, Manager, Unix Engineering Jim Blankenship, Lead, Windows Engineering Eric Horst, Lead, Unix Engineering James Morris, Lead, Windows Engineering

2. Agenda OS Independent Management Items Unix Server Management Overview Windows Server Management Overview Other Topics / Discussion

3. OS Independent Items Customers – Business Applications, Infrastructure services, Managed Servers 3 service recovery models: next business day 24x7 High Availability / Business resumption Design and Architecture Assistance Policies -- UW System and Data Security

4. OS Independent Items Hardware Selection and Procurement Majority x86. Dell and IBM. Most low end servers. Database, virtualization, cluster systems larger. Remedy ARS system used for inventory Dell DRAC and IBM RSA for remote mgmt/reboots Avocent KVM console servers 4 Data Center locations 24 hour computer operations staff green computing Networking: front door, back door, management, storage (fiber channel)

5. OS Independent Items Backups – IBM Tivoli Storage Manager (TSM). Off Site Replication, Encryption DNS and Time Services (NTP) UW Certificate Server Trouble Ticket System Request Tracker Remedy ARS

6. Unix Servers Chassis: 500 production, 100 development VMWare – 24. considering XEN. OS: Red Hat Linux 3 and 5. AIX 5. Configuration management : Dev, Test, Eval, Production Environments Designed for Clustering and Scaling Wide KickStart for OS installs Software installs/maintenance using UW Tools

7. Unix Servers Clusters Round robin and load-based DNS Migrate/balance accounts across storage pools instead of large storage pool Account Provisioning Subscriptions/expirations middleware Groups Manual

8. Unix Servers Security MIT Keberos V SecurID Logging – both local and centralized

9. Unix Servers System and Service Monitoring UW developed software (Pilot, Argus, Dash) Plan to integrate with network monitoring and application monitoring to provide single status display. Evaluating Nagios.

10. Windows Servers Chassis: 132 production, 202 test & development VMWare – 4 servers running multiple instances OS: Windows 2000 and 2003 Configuration management : Build Process.

11. Windows Servers Clusters IBM Websphere Load Balancer for Web Microsoft Clustering for SQL Account Provisioning Subscriptions/expirations middleware Groups Manual

12. Windows Servers Security Three Windows Domains Logging – both local and centralized

13. Windows Servers System and Service Monitoring UW developed software - Argus IBM Director. Microsoft MOM Scripts for monitoring web applications

14. ARS tickets (approx 750 systems)

15. Contacts Lori Stevens, lrs@washington.edulrs@washington.edu Brad Greer, brad@washington.edubrad@washington.edu Jim Blankenship, jblank@washington.edujblank@washington.edu Eric Horst, erich@washington.eduerich@washington.edu James Morris, jmorris@washington.edujmorris@washington.edu