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User Experience Wrap-Up User Experience Webinar Series ~ presented by Kristiana Burk
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Create a Holistic User Experience That… Remembers the UserEngages the User Increases Findability Satisfies Curiosity User Experience Honeycomb from Peter Morville, Semantic Studios http://semanticstudios.com/publications/semantics/000029.php
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Remember the User… - Busy multi-tasking - I plan my time-wasting - Everything is for a cause - I’m smarter than you think
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Increase Findability… - Use and take taxonomies seriously - Search matters! - Pay attention to labels and keywords Power of Taxonomies pulls from your LibGuide title combination of your LibGuide description and tab labels crawled frequently uses the URL you specify
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Engage the User…
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Engage the User: Layered Content
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Is the organization of your guide(s) a help or obstacle? we tend to think format first users tend to think topics
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Concept of Thematic Units & Pathfinders - collection of multi-disciplinary resources centered around a curriculum topic - provides content in context with an objective in mind - every page “tells a story” - takes the user on a journey – encouraging discovery and exploration
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I like sharks so show me more about… whales dolphins starfish adventure where sharks live oceans nature articles videosimages Better yet, show all the resources on the topic in one place…
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Provide context for your users – help them discover and explore Article: American Colonial Life Video: The Colonies Prepare for War Maps: Maps of Boston Geography: Massachusetts Article: Claudius I Video: Virtual Ancient Rome Maps: Maps of Rome History: Ancient Rome & Roman Empire Article: American Civil War Video: US Civil War: Gettysburg Images: Civil War Image Gallery History: Battles and Incidents Article: How Geisha Work Video: Modern Day Geisha in Japan Maps: Maps of Japan Geography: Geography of Japan
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Thematic Examples Library of Congress Collect Britain
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Thematic Examples vocabular y images maps literature video factoid links or databases podcast
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Example Grab n’ Go Topic News Background Info Images Timeline Quotes
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Example Grab n’ Go Topic Images Background Info Web Links Articles Videos
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images podcast maps quiz/poll links catalog resources
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Editorial Calendar Concept Featured highlight Other highlighted topics
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find a guideGrab the template http://libguides.uta.edu/europe http://community.libguides.com http://hsw.libguides.com example ‘hot topic’ guides: Green Living Engineering Economy 101 / Financial Crisis Geography & Maps Physical Science Technology & Everyday Science History Sciences make it yours - Login to Admin Interface - Click on “Create New Guide” - Select “use a guide from another institution as a template” - Enter the URL of the guide you want to use - Enter the new title and description - Click on “Create New Guide” - Click ‘ok’ to alert button (it will email the institution you copied a guide from) http://libguides.unm.edu/elections
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Keep It Engaging… - Editorial calendars - Scavenger Hunts - User-contributed content ( http://libguides.longwood.edu/writing ) http://libguides.longwood.edu/writing - Cross-reference promotion of guides and topics - Write from a marketing perspective
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Thank you! Kristiana Burk Channel Director 404.760.4311 kburk@howstuffworks.com
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