1. User Experience Wrap-Up User Experience Webinar Series ~ presented by Kristiana Burk

2. Create a Holistic User Experience That… Remembers the UserEngages the User Increases Findability Satisfies Curiosity User Experience Honeycomb from Peter Morville, Semantic Studios http://semanticstudios.com/publications/semantics/000029.php

3. Remember the User… - Busy multi-tasking - I plan my time-wasting - Everything is for a cause - I’m smarter than you think

4. Increase Findability… - Use and take taxonomies seriously - Search matters! - Pay attention to labels and keywords Power of Taxonomies pulls from your LibGuide title combination of your LibGuide description and tab labels crawled frequently uses the URL you specify

5. Engage the User…

6. Engage the User: Layered Content

7. Is the organization of your guide(s) a help or obstacle? we tend to think format first users tend to think topics

8. Concept of Thematic Units & Pathfinders - collection of multi-disciplinary resources centered around a curriculum topic - provides content in context with an objective in mind - every page “tells a story” - takes the user on a journey – encouraging discovery and exploration

9. I like sharks so show me more about… whales dolphins starfish adventure where sharks live oceans nature articles videosimages Better yet, show all the resources on the topic in one place…

10. Provide context for your users – help them discover and explore Article: American Colonial Life Video: The Colonies Prepare for War Maps: Maps of Boston Geography: Massachusetts Article: Claudius I Video: Virtual Ancient Rome Maps: Maps of Rome History: Ancient Rome & Roman Empire Article: American Civil War Video: US Civil War: Gettysburg Images: Civil War Image Gallery History: Battles and Incidents Article: How Geisha Work Video: Modern Day Geisha in Japan Maps: Maps of Japan Geography: Geography of Japan

11. Thematic Examples Library of Congress Collect Britain

12. Thematic Examples vocabular y images maps literature video factoid links or databases podcast

13. Example Grab n’ Go Topic News Background Info Images Timeline Quotes

14. Example Grab n’ Go Topic Images Background Info Web Links Articles Videos

15. images podcast maps quiz/poll links catalog resources

16. Editorial Calendar Concept Featured highlight Other highlighted topics

17. find a guideGrab the template http://libguides.uta.edu/europe http://community.libguides.com http://hsw.libguides.com example ‘hot topic’ guides: Green Living Engineering Economy 101 / Financial Crisis Geography & Maps Physical Science Technology & Everyday Science History Sciences make it yours - Login to Admin Interface - Click on “Create New Guide” - Select “use a guide from another institution as a template” - Enter the URL of the guide you want to use - Enter the new title and description - Click on “Create New Guide” - Click ‘ok’ to alert button (it will email the institution you copied a guide from) http://libguides.unm.edu/elections

18. Keep It Engaging… - Editorial calendars - Scavenger Hunts - User-contributed content ( http://libguides.longwood.edu/writing ) http://libguides.longwood.edu/writing - Cross-reference promotion of guides and topics - Write from a marketing perspective

19. Thank you! Kristiana Burk Channel Director 404.760.4311 kburk@howstuffworks.com