1. Desktop Virtualization Cloud Partner Training Series August 2015

2. Table of Contents What is it? Benefits Industry Landscape Evolve is Different How we can help you $ucceed Who is a fit? Who is a challenge? Key Questions Pre-Sales Design Review Products Business Rules What does an account look like? Statement of Work Knowledge Base Documentation White Papers

3. What is Desktop Virtualization? Desktop Virtualization is the technology of separating the desktop environment from the physical client device and hosted on a centralized or remote server, as a virtual machine. Our product, Evolve IP DaaS (desktop as a service), utilizes this technology. By leveraging desktop virtualization from VMware, IT managers are freed from the need to “touch” each desktop when adding or removing users or to fix problems and deliver new applications, managing hardware, saving staff time and keeping employee productive.desktop virtualization All for a predictable monthly fee.

4. What are the Benefits of Desktop Virtualization? Economics –CapEx to OpEx: shifts capital expenditures to a predictable monthly recurring revenue. BYOD – (Bring your own Device) Organizations are following the trend and demanding environments that can work in multiple devices. Stability – Evolve IP offers DaaS delivered from our robust technology centers over multiple carriers. Scalability – Easy for administrators to add/remove and update desktops. Performance – immediately address PC issues –from ANY location. Security – External/Remote users can have secure access to company apps and data.

5. Desktop Virtualization: Industry Landscape Desktone was the industry leader in desktop as a service. VMWare recognized this and acquired them; we combined their product with our infrastructure as Evolve IP DaaS. Our main competitors are AWS (Amazon Work Spaces) and Citrix. If customers already have Citrix and want to keep it – we can actually host that infrastructure on our cloud.

6. Evolve is Different How does Evolve IP make desktop virtualization different? PcoIP and Blast, web or client protocol, allow users to have the flexibility of a traditional VDI environment and a remote interface. VMware is the leader of virtualization and combined with our infrastructure, we can provide a robust solution. By integrating EMC XtremIO storage, we have built our DaaS environment on the fastest storage and network available to date. Right now, Evolve IP’s DaaS is one of the fastest desktop virtualization services.

7. How we can Help you $ucceed Who is a fit? What type of client would be a challenge? Challenges are not a definite yes or no but if the organization has Citrix, RDP, Terminal services, 3D/2D or graphically intensive software then additional research with the Evolve IP team is suggested. Obvious fits Organizations that have already been using a form of desktop virtualization – like VDI or people that are currently using RDP are a fit - Small to Medium size businesses around 50 people. Industry Examples Law firms, construction companies and companies that are in professional services. DaaS is also growing quickly in school districts and financial industries.

8. How we can Help you $ucceed: Qualification Guide (FLOAT) Evolve IP Qualification Guide covers the key drivers that occur during the sales process, known as FLOAT: Financial, Love, On-Time, Alignment, Technical Financial: The cloud-based solution must align with the financial goals of the busiTechnicalness. Most importantly, you need to determine how this will be measured Love: All stakeholders must love the solution! Find your champion in the process and don’t underestimate the power of emotion in any critical decision. On-Time: Timing is everything! If the time is not right to implement new technology don’t waste design time or meeting with vendors Alignment: For your Cloud solution to FLOAT, you will need to gain acceptance of the buying model at all levels. Technical: A Cloud solution needs to meet the technical requirements of the business. There is no reason for the hassle of a financial exercise if the technology doesn’t fit.

9. How we can Help you $ucceed: Key Questions The main things we want to discover are why they should or shouldn’t move to the cloud. Find out what applications they use in their organization and their current delivery choices. What applications do you use? Do you use application streaming or remote delivery options? Are you currently using any form of a Virtualized Desktop Infrastructure? Do you have remote, mobile or roaming users? Are you providing desktops for executives or power users? After you qualify the customer; talk to the customer to discuss the details without getting too technical.

10. How we can Help you $ucceed: Pricing

11. How we can help you $ucceed: Business Rules 25 Seat Minimum 1 Seat per user Each Evolve IP DaaS account needs to have our RMM (Remote Monitoring Management) tool. Each customer requires one DaaS Infrastructure Bundle to act as the Active Directory and Tenant Server Portal Evolve IP DaaS uses Active Directory for user setup Integrated AD configurations require secure access between the customers location and Evolve IP network (access and WAN port, Cloud Connect or Site to Site VPN Services) Customers can bring their own licensing purchased through SPLA with Software Assurance. For additional licensing inquiries, contact Evolve IP.

12. How we can help you $ucceed: Evolve IP Product Pairing RMM Available in Essentials, Professional, Mobile, RMM AV: Workstation, RMM: Server. ITaaS Services Managed IT, Help Desk and Professional Services DR DaaS Available in Basic, Standard and Premium VPN Available: Site to Site VPN, Site to Site VPM Implementation DaaS opens the door for additional cloud services that can be added to a prospects solution stack.

13. How we can help you $ucceed: Statement of Work Evolve IP is responsible for the following: Datacenter Infrastructure and Reliability Virtual infrastructure platform, up-time, upgrades, accessibility and security. Network connectivity of platform and core routing. Customer responsibilities are as Follows: Group Administration – overall management of client technology needs. Local Device Support – management of PC hardware. End User Support – troubleshooting printer issues, print server performances, file permissions. Line of Business Applications – installing specific software packages The Evolve IP SOW can be reviewed in detail here: http://www.evolveip.net/paperwork/sow.pdfhttp://www.evolveip.net/paperwork/sow.pdf

14. Knowledge Base We are transparent about our product documents and will provide the resources needed to help you suceed. Documentation Cloud Desktop Matrix – Selecting the Right Cloud Desktop Technology, OS Patch Management, DaaS Frequently Asked Questions, Rise of DaaS, DaaS Sales FAQ, Cheat Sheets, DaaS User Guides, Resolution Logs, Quick Reference Guides.....

15. Demo Desk In an effort to provide the highest quality demonstrations of Evolve IP applications, we have setup Demo Desk. These are scheduled times throughout the week where prospects can view a live, interactive demonstration of Evolve IP’s cloud solutions. There is a higher success rate of winning new business when prospects attend Demo Desk after the first appointment presentation and initial qualification. Requirements Complete Cloud Compute Questionnaire Partners are not to attend demo desk alone for educational purposes, they should accompany prospects. Complete First Appointment presentation Complete First Appointment presentation prior to Demo Desk scheduling, Understand the prospect’s alignment with float. Demo Desk Registration CalendarDemo Desk Registration Calendar (Registration closes 2 hours before the demo is scheduled to start) Questions should be directed to: demodesk@evolveip.netdemodesk@evolveip.net

16. Thank You