1. Building Hope in the City Terri Lynne Johnson COM 733 Dr. Kim Neuendorf

2. Background From 1999 to 2003 operated as an outreach arm of the congregation Became a separate 501c3 organization in 2003 10 part-time and 2 full-time employees and over 800 volunteers. It is in the process of expanding into several other cities including Cincinnati, Ohio; Akron, Ohio; Washington D.C., Fort Wayne, Indiana; Des Moines, Iowa; and Chicago, Illinois.

3. PROJECT OVERVIEW Rationale Importance of the nonprofit sector Importance of the nonprofit sector give time worth more than 5.5 million full-time employees and generate services worth more than 150 billion annually Decline of Volunteerism in American Society Decline of Volunteerism in American Society declined by as much as 26.3 % The success of Building Hope in the City The success of Building Hope in the City

4. Methods: Previous Study  Line-by-line coding entered into Atlas ti- initially yielded over 700 different codes  I merged similar codes (ie. connecting with old friends and reconnecting)  Axial Coding put my fractured data back together (lunching, reconnecting, telling friends merged into networking)  Theoretical Coding (networking became part of a larger category…connecting

5. Findings Organic Beginnings Connecting Developing Strategies Strong Leadership All-Encompassing Clear Mission Multi-faceted Building Bridges between volunteers and with the organization Plugging in Volunteers Linking Ministries & Organizations Expanding Equipping & Training Evaluating & Creating Systems

6. lLiterature Review Organic Organizations Hub-like network Charismatic Leadership Innovation Volunteer Management Screening Training Development

7. Literature Review (continued) Social Capital Networks Connecting Bridging, bonding, and linking

8. Methods Created dictionary in Yoshikoder using words from axial coding extracted in previous study Expanded the dictionary using a thesaurus to generate synonyms (average words 27 per cat)

9. pLiterature Review (present study) Measurements of Social Capital Trust Neighborhood Bonding Bridging Linking Diversity Safety

10. Methods Created text documents from website, online newsletters, interview transcripts, email communications and board minutes and loaded them into Yoshikoder

11. Results Sum of Squares df Mean Square FSig. Prop. Org. Beg Between Groups Com. Type Within Groups Total 20.87 23.32 44.19 4 40 44 5.22.58 8.95.000 Prop. Soc. Cap. Between Groups Com. Type Within Groups Total 22.46 34.36 56.83 4 40 44 5.61.85 6.53.000 Prop. Stra. Dev Between Groups Com. Type Within Groups Total 4.02 41.36 45.39 4 40 44 1.00 1.03.97.433 ANOVA Table

12. Results Com-type Proportion Organic Beginnings Proportion Social capital Proportion Strategic Development Emails Mean N St. Deviation.50 12.45 1.81 12.70 1.31 12.63 Interviews Mean N St. Deviation.71 5.35 2.00 5.43 1.64 5 1.12 Website Mean N St. Deviation 2.29 10 1.26 3.73 10 1.38 1.97 10 1.06 Board Min. Mean N St. Deviation.52 3.61 2.27 3.37 2.39 3.41 Newsletters Mean N St. Deviation 1.4 15.63 2.65 15.88 1.76 15 1.24 Total Mean N St. Deviation 1.22 45 1.00 2.57 45 1.14 1.72 45 1.02

13. Findings and Future Research Factor Analysis: To see if words of Social Capital, Organic Beginnings, and Strategic Development go together. Cluster Analysis to see what clusters together Huge correlation matrix: I lost count of significant correlations Interesting Finding to Explore: Only two significant negative correlations: Organic Beginnings: Deci* and Process*