1. By: Heather Shriner

2.  New Operating System: Snow Leopard  Cost: $29  Upgrade to a Mac OS X10.6  The upgrade works best with all of Apple- APPS, but for some is a regretful investment  The product was released a month earlier than developers expected

3. Who is able to use it ? Apples own apps-mail, calendar, and i-tunes Firefox Photoshop (newest) Who is having problems using it? iStat Menus- a Mac system monitor Growl: universal-app pop-up notifier CoolIris- plug- in for Firefox X-Marks…………

4.  Hardware – desktops, laptops, PDAs, large computing equipments  Software – operating systems, application programs  Data – facts and figures entered into computers  Procedures – how the other four components are used  People – users, technologists, IS support

5. SMART Information- Is this new upgrade creating SMART information systems that are: sufficient, money-worth, accurate, relative, and timely? Accurate – entering incorrect sales data creates false information. Timely – knowing that production doesn’t have enough raw materials for next week’s schedule won’t be useful information three weeks from now. Relevant – if your boss needs to know how many shipments were late last month, you shouldn’t give him a list of all items that shipped. Just barely Sufficient – if your boss wants to know how to send an email, you shouldn’t teach her how to build a computer. Worth its cost (Money) – is it cost worthy to map out the entire U.S. if you only need one state?

6. “for some people it is an operating system upgrade which means a step backward in the pleasure and smoothness of using the platform” “the early release is making this impossible to accomplish the daily jobs & responsibilities demanded of me” Incompatibilities with the existing apps are causing the information system process to slow down, while resulting in inefficiency.

7. Kroenke, David M. Using MIS. New Jersey: Prentice Hall, 2009. Needleman, Rafe. “Regretful upgrade: Snow Leopard Incompatibilities. ZDNet News: 1 September 2009.