1. 27 June 20031 Human Factors and Safety: Rapporteur and Session Chair Reports

2. 27 June 20032 Rapporteur: Anthony Smoker IFATCA Session Chairs: Mark Rodgers FAA Sandy Lozito NASA Nadine PilonEUROCONTROL J-P NicolaonEUROCONTROL

3. 27 June 20033 12 papers submitted  6 papers presented (+1 student paper)  Session 1 – Current Controller activity  Session 2 – Operation and design of technical systems  4 USA Papers  2 European Papers  Average attendance per session = 43 Human Factors

4. 27 June 20034  Need to understand the cognitive utility of present day controller tools in the design of electronic replacements  Significance of structure in the operating environment to controller cognitive performance: there are implications for system design  Operating concepts should not be designed without a regard for - spatial temporal and organisational structure  Modelling and measuring, thus predicting, controller performance and workload remains elusive Human Factors - Controller Activity

5. 27 June 20035  Mixed-media (i.e. Datalink and voice) yields problems to flight deck -  with safety and efficiency implications  Compound effect of combinations of new technologies -  new technologies introduced simultaneously can alter the control environment: affects upon system stability  Future concepts and definitions remain confused  (e.g. “Free Flight” and “Free Route”)  Promising new Innovative/creative techniques exist to develop & elicit requirements but -  are resource intensive but may resolve some problems Human Factors – Operation and design of new systems

6. 27 June 20036 13 papers submitted  4 papers presented + 1 student paper  Session 1: Safety culture and causal factors in ATC incidents  Session 2:Safety benefits of Capstone and modelling of situational awareness  2 European  1 US  1 joint US/European  Average attendance per session = 37 Safety

7. 27 June 20037  Safety and Operational culture: ATSU versus ATSU as well as national differences  JANUS Incident reporting scheme: common methodology across the Atlantic for investigating incidents – where to next?  ATC safety developments have potential for use in other domains – e.g. Flight Deck  Psycho-social state of organisations – some are better adapted to change in ATM?  Safety culture can close the loop of system design Safety – Culture & Incidents

8. 27 June 20038  Diverse methods for safety assessments from field trials through to mathematical models – they are complementary and should be!  Safety benefits in unexpected ways – requisite imagination of pilots and controllers  Modelling of SA in human performance for safety analysis developing – but demand rigour in their development  Ethnographic studies yield unexpected insight into operations Safety: CAPSTONE & Modelling

9. 27 June 20039  Researchers on both sides of the Atlantic are mutually unaware of the the capabilities of their counterparts respective systems – access and dissemination of information is essential  Efficiency to be gained by working together:- to take account of what work has been done elsewhere mechanisms need to be developed to communicate and to work together collaboratively  Safety – only 4 papers out of 13 selected – does the community really appreciate safety? AP15, Uberlingen  Investment required into safety methodologies and metrics to cover the entire lifecycle – progress being made but acceptance of formal methods required  Commonly accepted metrics required for both HF and Safety Recommendations

10. 27 June 200310 Concluding thoughts:  Santa Fe recommendations:  have been progressed & some addressed in the papers presented in Budapest  Archival process of the summary and proceedings of ATM R+D seminars