2. A Guide’s Self-Introduction Unit One

3. 1-3 SITUATION BEFORE READING READING VOCABULARY OR TERM EXTRA READING SENTENCE PATTERN LANGUAGE SKILL DIALOGUE WRITING GRAMMAR TIP GUIDE REMINDER Unit One

4. 1-4 SITUATION Home Make your clients familiar with you. You are sent to the airport to greet a tour group of people coming from a different country. During this first meeting, you have to introduce yourself. Try to make them familiar with you and the new country they are visiting. Tip: First give them a nice smile.

5. 1-5 SITUATION 只有在導遊人員與觀光相關產業合作之下，觀光 旅客才能擁有美好的體驗與回憶。 Home

6. 1-6 BEFORE READING Which characteristics do you think a good guide should possess? Check the following adjectives, and then you can discuss their definitions with your classmates and teacher. ▉ friendly □ awful □ humble ▉ organized □ aggressive ▉ warm ▉ efficient ▉ resourceful ▉ responsible ▉ informative □ noisy □ indifferent ▉ gentle □ impolite ▉ talkative □ extreme Home

7. 1-7 GUIDE REMINDER Home What to say in your self-introduction. To say hello first. What is your name? 1 2

8. 1-8 GUIDE REMINDER Where are you from (homeland, company)? Your task for your customers-well-organized and efficient travel agenda and a smooth and relaxing tour. 4 3 Home

9. 1-9 GUIDE REMINDER You will help your guest to check in and out of the hotel, check transport arrangements, organize the itinerary, make reservations and deal with any problem that may arise. 5 Home

10. 1-10 VOCABULARY OR TERM Read the following words loudly with a teacher or on your own. guide -- A person who shows and explains points of interest of sightseeing place or attraction during a trip. [EA0d] n. Home

11. 1-11 VOCABULARY OR TERM certainly -- Without doubt. Smooth -- Free from difficulties or accident. [ 's"tDnl0 ] adv. [ smuM ] adj. Home

12. 1-12 VOCABULARY OR TERM transportation -- The moving from one place to another. arrangement -- The act of arranging (arrange: to make preparations for). [`tr$nspQ'teNDn ] n. [ D'rendImDnt] n. Home

13. 1-13 VOCABULARY OR TERM itinerary -- The route of a journey or tour or the proposed outline of one. reservation -- An arrangement to have something ready to use (as a hotel room). [A0't0nD`rGr0] n. [`rGzQ'veNDn] n. Home

14. 1-14 VOCABULARY OR TERM respond -- To say something in return; to answer. familiar -- One who is well acquainted with something. [r0'spAnd ] v. [ fD'm0ljQ] adj. Home

15. 1-15 VOCABULARY OR TERM agenda -- A temporally organized plan for matters to be attended to. [D'dIGndD ] n. Home

16. 1-16 SENTENCE PATTERN Learn to introduce yourself. a. I would like to introduce myself. Allow me to introduce myself. b. I work for…… I am….. for….. I am with……. Home

17. 1-17 SENTENCE PATTERN Example: I work for World Travel. I am a tour representative for World Travel. I am with World Travel. Home

18. 1-18 LANGUAGE SKILL Help your clients as you meet them at an airport. Talking to the leader of a tour group. 1. Excuse me! I am tour guide for World Travel. My name is Ariel. This is my name card. It’s nice meeting you. And may I have your name please? Home

19. 1-19 LANGUAGE SKILL 2. Could you tell me what the name of your tour group is? How many people are there in the group? Can you tell me about your group? I would like to confirm the return flight with you. a Home

20. 1-20 LANGUAGE SKILL Allowing guests to have some free time on a long trip. 1. A rest room is over there. Turn right at the first corner. There is a currency exchange bureau in the concourse, next to the airline service counters. I suggest that you can exchange money and go to toilet now, and we will be back here by ten-twenty. Home

21. 1-21 LANGUAGE SKILL 2. Please check the number of baggage you have. Can I help you get your baggage on board? Please put your baggage onto the bus. At 11 a.m., we will drive from the airport to the hotel. b Home

22. 1-22 GRAMMAR TIP Adjectives that cannot precede nouns. The following adjective cannot be placed before a noun, usually after an intransitive verb, noun or BE. Noun Verb (i) + BE Afraidalikeasleep aliveashamedaware Elsegladworth Home

23. 1-23 GRAMMAR TIP E. G. ×The twins are alike person. ˇThe twins look much alike. ×Do you choose else something for your gift? ˇDo you choose something else for your gift? Home

24. 1-24 GRAMMAR TIP Chinkanlow,Tainan Home