1. Member Benefits For NARPO Members If they have Home or Motor Insurance

2. Member Care – our latest benefits How does it work? Dedicated member helpline membercare@pmas.co.uk Proactively referring members Invaluable – in really supporting our members when they need us most 0845 450 5220

3. Member Care – our latest benefits What is it? A Nurse led service that supports members and their families through serious illness, chronic health conditions, bereavement and disabilities It offers a friendly listening ear, practical information, and emotional support where it’s needed most Provides expert advice, reassurance and access to complementary treatments

4. Case Studies Steve, 53, Heart Attack “It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.” Steve, 53, Heart Attack “It was a real shock. I thought I was fit. After it happened I could only think that I was going to have another one. Now I have taken some positive steps to change my lifestyle and I feel much more confident about going back to work.” Solution: A personal nurse advisor – on-going A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management Solution: A personal nurse advisor – on-going A cardiac rehabilitation nurse who provided advice on lifestyle, exercise, diet and stress management

5. Case Studies Mary, 48, Breast Cancer “The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.” Mary, 48, Breast Cancer “The nurse gave me the reassurance I needed. It’s such a worrying time. I kept looking at my daughter and wondering whether she would be next. The nurse helped me get things right in my head, because I knew what my journey was going to be like. I coped a lot better than I thought I would.” Solution: A personal nurse advisor – on-going A series of structured one-to-one calls with a nurse specialising in breast cancer An agreed list of questions to ask the Consultant Solution: A personal nurse advisor – on-going A series of structured one-to-one calls with a nurse specialising in breast cancer An agreed list of questions to ask the Consultant

6. How we have helped Mrs X notified us of the death of her loved one Solution She’s received 4 lengthy supportive calls Received informative literature Has started some complimentary therapy … the support to her is ongoing

7. Police Mutual Foundation

8. www.policemutualfoundation.co.u k

9. Convalescence Passionate about police welfare, delivering simple solutions for absolute peace of mind. Tailored support for members of the Police Service, retired officers and their families who’ve been through a traumatic event or bereavement – helping them to get away from it all and recuperate.

10. Real People – Real situations Employee X Employee Y Employee Z How we’ve helped Situation Developed a sudden illness. Had to have major surgery to save the limb. Sent him and his wife away for a week to Eastbourne in accommodation suitable for someone with mobility issues. Severely injured whilst on duty Organised a break for him and his family in Portsmouth for later in the year when he will be physically fitter Physical illness and post natal depression Organised a break in Devon with family facilities for young children

11. Police Mutual Foundation Wellbeing Zone The Wellbeing Zone is a FREE online tool designed to help you with your health and general wellbeing. The site can support you in the following areas: Improving your general health Losing weight Getting fitter Eating more healthily Managing Stress

12. Take control