1. Review – Goals and Objectives 1. Goals and objectives are achieved only in the planning stage. 2. According to Drucker, effective MBO focuses on the result, not the activity. 3. The Balanced Scorecard Approach was developed to emphasize organizational financial results based on achieving goals and objectives.

2. Review – Organizing 4. Functional structures tend to be effective when an organization has a large number of products and services requiring special attention. 5. Tall organizations structures result from smaller spans of management. 6. Highly visible and tangible elements of an organization’s culture are known as assumptions. 7. Instead of including employees, organizations should recruit a small number of opinion leaders to promote the benefits of coming changes.

3. Review – Organizing 8. Type of departmentalization?

4. Review – Organizing 9. Type of departmentalization?

5. Review – Organizing 10. Type of departmentalization?

6. Review – Organizing 11. Type of departmentalization?

7. Review – Organizing 12. Type of departmentalization?

8. Review – Change and Social Networks 13. Moore’s Law is a three stage process of change. 14. According to Lewin, refreezing ensures that a change becomes permanent. 15. Sociograms determine the value of social capital. 16. The Principle of Exchange is based on Quid Pro Quo.

9. Review- Social Networks 17. A knowledge network captures who is aware of whose knowledge and expertise. 18. According to Mark Granovetter, job seekers are more likely to find a job through weak ties than through strong ties. 19. Each individual has a potential network of 3,000–10,000 people implying six degrees of separation between you and Kevin Bacon.

10. Review- Social Networks 20. When a person is by-passed as a result of a social network they are said to suffer psychological harm. 21. Operational networks are based on kindred spirits outside your organization who can help you with personal advancement. 22. Money, trust and information are forms of social capital.

11. Review- Leadership Function 23. Being curious, original, intellectual, creative and open to new ideas describes the Big Five Trait of Conscientiousness. 24. All leaders hold a position of authority and power. 25. Democratic is a type of decision making style discussed in your text. 26. The achievement-oriented leadership style is likely to be effective when the leader is very directive. 27. The leadership approach that defines the leader’s role as serving the needs of others is called LMX.