1. Nobody can go back and start a new beginning but anyone can start today and make a new ending….. 23 rd April 2008

2. T-MAC Operating Model Trade AdministrationTrader Management Trader Compliance Centres of excellence for classification, valuation, origin, revenue control, refunds, P&R Service desks Origin Payments Refunds Centralised registration & Licensing AEO Centralised bond management Stakeholder engagement Education & support Communication Service Trader Compliance Audits Systems & capacity audit for licensing & AEO Integrated Customs & tax audits Dispute Resolution 2010 FIFA World Cup

3. Trader Management - Aspirations Redefine the registration requirements Verify registration roll Develop & implement new process Centralise the registration process Centralised bond management Identify & partner with stakeholders Set-up discussion forums Develop Trader Compliance Portal Host learner seminars Establish query resolution unit Trader ManagementRegistrationStakeholder Engagement Assisting the trader to comply……

4. Trader Management - Aspirations Develop & host education programmes to narrow the knowledge gap between us and our partners Pilot AEO programme for a selected segment Trader Management EducationAuthorised Economic Operators

5. Trade Administration- Aspirations Registration Improve EDI uptakeDecentralise refund process Establish centres of excellence for classification, valuation, origin, revenue control, refunds, P&R

6. Trader Compliance - Aspirations Registration Manage & co-ordinate our response to the operational challenges of the 2010 FIFA world cup Enhance our capacity to conduct assurance audits Develop the national assurance strategy & audit plan Protecting National Industries from Harmful, Unfair Trade Practices……

7. Meet the T-MAC Team Manager: Trade Administration Manager: Trader Management Manager: Trader Compliance Ezekiel SetabolaNeerajh RoopnarainSean Padiachy Head: T-MAC Rae Cruikshank Supported by… Antonette Marais Louis Fourie Lance Human Supported by…