1. PERISHABLE TRANSFER CENTRE (PTC)
- Supplier Manual -
PENDING:
ÆON GLOBAL SCM Sdn. Bhd.
( V)
Ver. 1-1 (Effective Date: 06th Dec 2013)

2. Agenda PTC Overview Requirements 1) PTC General Rules 2) Documentation
3) Packing Specifications(Cartons)
4) Packing Specifications(Palletize)
5) Delivery Booking
6) Transportation
7) Unloading
Summary - PTC Reject Cases /Cases Penalty imposed
Contact List
Supplier’s Acknowledgement
PENDING:

3. Overview PTC located at Bandar Puchong. PENDING:
Monday to Saturday, 07:00 to 19:00, exclude peak season.
Manage AEON warehouse facility – Cross Dock (XD) & Consolidation (CS).
Cross dock & Consolidation items are an amalgamation of store demand and will be dispatched in 24 hours upon receiving at PTC.
No stock held in PTC.
Cater for existing AEON stores and subsequent new stores.
Distribution Centre
Store Code (PTC Code)
Receiving Hours
Office Hours
PTC
XD ()
07:00 – 19:00
(Monday to Saturday)
09:00 – 18:00
CS ()

4. PTC Location PENDING: Klang Valley PC CDC HC KL RDC ： DC ：Store 5㎞
　100㎞
CDC HC
KL RDC
　5㎞
　　　　： DC
　　　　：Store

5. PTC Address & Contact Address:
PENDING:
Address:
AEON Perishable Transfer Centre (PTC) c/o Cold Chain Network (CCN)
No. 3, Jalan Perindustrian Puchong Bandar Metro Puchong Puchong, Selangor Darul Ehsan
Telephone (Hunting Line):
03 –
Fax:
03 –
GPS: , N E 3°02’25''N 101°36’14''E

6. Logistics & Information Flow
PENDING:
AEON HQ
B2B System
Supplier
(Ordering & PO Data)
(Accept PO & Create DO)
(Confirm Payment)
(Payment Advice)
AEON Store
AEON KL RDC
(RN Generated)
Logistic Flow
IT Flow

7. Supplier Delivery Process
- Document -
PENDING: 1
Arrive RDC 30 min before delivery time 2
Security check by Guards
Driving
License
Registration
Form
Appendix
P-1 3
Register lorry & drivers to KL RDC Office DO
Registration
Form
Appendix
P-2 4
Unloading & Merchandises Inspected
Registration
Form
Appendix
P-3 5
Receive “Receiving Note” RN
Registration
Form
Appendix
P-4 6
Inspection by our Security before leaving
Registration
Form
Appendix
P-4
* For the Details, Please refer each “Process Guideline”

8. Lorry Dimension (Horizontal)W2
PENDING:
XX m
XX m W1 H2 H1
XX m
XX m

9. Lorry Dimension (Vertical) - Type A
Cooling Unit
XX m L2
XX m L1

10. Lorry Dimension (Horizontal) - Type A
Lorry Size L2 L1
5 Tone
13 Tone
20 Tone
____ Tone

11. Lorry Dimension (Horizontal) - Type A
Cooling Unit H3 H2
XX m H1
XX m
XX m

12. Lorry Dimension (Horizontal) - Type A
Lorry Size H3 H2 H1
5 Tone
13 Tone
20 Tone
____ Tone

13. PC Tray Dimension Type A ~ 33 Ltr Type B ~ 16 Ltr
Dimension: 155mm(H) X 410mm(W) X 630mm(L)
Dimension: 85mm(H) X 410mm(W) X 630mm(L)

14. Cart Rack with Thermo Cover
Dimension: ____mm(H) X ____mm(W) X ____mm(L)
Material:
____
Weight (Empty):
____kg
Weight (With Thermo Cover):

15. Cart Rack with Thermo Cover
From Front View

16. Cart Rack with Thermo Cover (Sample)
From Top View
Too big
empty space
Too big
empty space

17. Cart Rack with Thermo Cover (Request)
From Top View
Empty space just nice
Empty space just nice

18. Delivery Material Comparison
Cart Rack with Thermo Cover

19. Lorry Dimension (Vertical) - Type B
PENDING:
XX m L1 L3
XX m
XX m

20. Lorry Dimension (Data)
PENDING:
Lorry Size W1 W2 H1 H2 L1 L2
4 tone
10 tone
13 tone
18 tone
20 tone

21. Business Unit Development Meeting

22. Project Roadmap 2013 2014 2015 Reconstruction of New PTC (AB & AM)
Perishable Network
New PTC (AB & AM)
Supplier management
Quality Standard requirement
PTC operation requirement
Store handling requirement
Volume handling growth
Logistic optimization (internal)
Group Synergy
AEON (M) PTC 1st Phrase
AEON
Group CDC
ASEAN Network Support
AB Study
AEON Big CDC

23. Cold Chain Integration Focus
Load Integrity
Conditional demand
Product
Origin / Destination
Distribution
Transport Integrity

24. Integrate delivery by centralized at PTC
Current Issue, Proposal & Benefits
Total Company
Huge separate logistics cost PC & PTC & Direct Delivery
Integrate delivery by centralized at PTC
Reduce delivery cost, reduce cost price
Merchandiser
Difficulties of forecasting supply demand each store
Centralized demand supply
Mgmt
High risk of Shipment Integrity
Lower risk of Shipment Integrity
Store
MMD
Many Direct Delivery at stores’ loading bay
Less receiving time; stores’ loading bay
Store
Foodline
Staff Daily Working Schedule based on delivery
One shot delivery; one team task. PC
PC need to manage logistics; clash of interest
PC could focus on production area
Supplier
Delivery lead time longer; Need to plan logistics
Lead time more efficient
Customer
Quality based on each store might be different
One standard quality checking

25. Roadmap
*Slide based on presentation by En. Ahmad Zaid

26. Schedule Overview for AEON (M) PTC
Team
No.
Action
2013
2014
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
AEON (M) 1
D&D Volume Growth Schedule 2
Management approval of PTC (Phrase 1) 3
Negotiation temporary extension CCN contract 4
Supplier Management 5
QC Standard
AGSCM
New Delivery Material Comparison
IT preparation and UAT test
Study overall logistic flow
Study overall PTC volume
Start D&D volume growth

27. 60% all chilled supplies to AEON using PTC
AEON (M) PTC Volume Development
60% all chilled supplies to AEON using PTC

28. PTC Logistic Flow OPTION A: OPTION B: Suggestion:
PC (Metro Prima)
PC (Bdr. Puchong)
AEON Store
PTC
OPTION A:
2 lorries X 28km
2 lorries X 28km
1 lorry X 2km
Total distance = 116km
1 lorry X 2km
OPTION B:
2 lorries X 28km
1 lorry X 28km
1 lorry X 28km
1 lorry X 2km
Total distance = 114km
Suggestion:
To choose OPTION B. By this option, space utilization, lead time and optimum cost achieved (1.75%/month savings).

29. PTC Logistic Flow OPTION A: OPTION B: Suggestion:
PC (Metro Prima)
PC (Bdr. Puchong)
AEON Store
PTC
OPTION A:
2 lorries X 28km
2 lorries X 28km
1 lorry X 2km
Total distance = 116km
1 lorry X 2km
OPTION B:
2 lorries X 28km
1 lorry X 28km
1 lorry X 28km
1 lorry X 2km
Total distance = 114km
Suggestion:
To choose OPTION B. By this option, space utilization, lead time and optimum cost achieved (1.75%/month savings).

30. PTC Delivery Material Comparison
Hand Carry
Cargo Cover
Cart Rack +
Thermo Cover
Picture
Price/Unit
MYR
MYR
MOQ
30 unit
125 unit
PC Tray Capacity (Tray 16Ltr)
5 tray/unit
32 tray/unit
Average Tray Usage /Day
1,021 tray
Average Usage /Day
204 unit
32 unit
Total requirement (4-Day TOD)
816 unit
128 unit
Cost per Tray
Inc. D/Material
MYR
MYR 25.07
Total Cost (4-Day TOD)
MYR 185,
MYR 102,
Suggestion:
To choose Cart Rack + Thermo Cover. The material handling easy by staff and more cost efficiency. Different of 55%.

31. D&D Volume Growth Summary
OCT
2013
NOV
DEC
JAN
2014
FEB
MAR
D&D Volume
Growth
RM 30,000 PC
Volume RM
35,000
Total
PTC Volume
RM 100,000
RM 383,000

32. D&D Volume Growth Schedule
Supplier
Code
Supplier Name
OCT
2013
NOV
DEC
JAN
2014
FEB
MAR
40541
NESTLE PRODUCTS SDN BHD
RM 30,000
30430
SUSU LEMBU ASLI MARKETING SDN. BHD. RM
35,000
30368
COTRA ENTERPRISE SDN. BHD.
30694
TEIK SENN (M) SDN. BHD.
30759
PERMANIS SANDILANDS SDN BHD
31100
F & N DAIRIES (MALAYSIA) SDN. BHD.
32352
MAMEE-DOUBLE DECKER DISTRIBUTION (M) S/B
39845
JULIE'S MARKETING SDN BHD
41947
LUCKY FROZEN SDN BHD
44415
PIKZERN MARKETING SDN BHD

33. D&D Volume Growth Schedule
Supplier
Code
Supplier Name
OCT
2013
NOV
DEC
JAN
2014
FEB
MAR
44660
MAX FOOD ENTERPRISE (M) SDN BHD
45357
DUTCH LADY MILK INDUSTRIES BERHAD
45829
GD MARKETING SDN BHD
48216
PERNIAGAAN LO SAM
52477
MALAYSIAN YOGHURT COMPANY SDN. BHD.
53449
FDP MARKETING SDN. BHD.
53457
POK BROTHERS SDN. BHD.
55611
LADANG ANGLO NUBIAN SDN BHD

34. 6-4 Requirement – Transportation
Trolley/Hand Carry
Motor cycle
Freezer Lorry
Car
Open Lorry
Canvas Lorry

35. 1-3 PTC Access Route
PENDING:
PTC

36. 1-5 PTC Traffic Flow
PENDING:

37. PENDING:

38. PENDING:

39. PENDING:

40. 1-1 PTC General Rule PENDING: Ref Details 1
PTC is not liable for any missing documents or un-collected stocks after issuance to driver or in the event driver refuses to collect. 2
Anyone should be on proper dress and should bring ID, passport or driving license. (Please refer 1-2) 3
Prohibited to approach to other area than waiting area, designated bay & designated toilets. 4
Smoking & eating are prohibited in PTC compound, except at the designated area. 5
Not allowed to bring bags, empty boxes and something you can put something into it. 6
Dispute about our classification of damage are not allowed. 7
Follow designated route to get to PTC (Please refer 1-3, 1-4) 8
Follow PTC Traffic rules (Please refer 1-5 ). 9
Park lorries so that the lorries doesn’t block the traffic in PTC compound and along PTC entrance. 10
Suppliers follow PTC staffs’ instructions in PTC (incl. the surroundings).

41. 1-2 PTC Dress Code O K N G PENDING: NO RDC Visitor Pass RDC
Shirts
Tied-in
Shirts
Tied-OUT
No Bags
Bags
Long Pants
Short Pants
Shoes
Sandals

42. PENDING:

43. PENDING:

44. PENDING:

45. Requirement – Liquidated Damage
Ref
Cases 1
As per mentioned in ‘Distribution Centre Usage Agreement’ in Clause 4.2. 2
As per mentioned in ‘General Agreement’ in Clause 13.
PENDING:

46. Contact List (Current)
PENDING:
Category
Person In Charge
Telephone
Fax
PTC
General Inquiry
03 – :00 to 19:00
03 –
PTC AEON Office
03 – –
09:00 to 18:00
03 –
AEONDCManager
@aeonretail.com.my
AEON
Merchandise & Ordering
AEON Merchandiser
03 –
03 –
*Respective merchandiser
B2B
B2B Helpdesk
03– Mon to Fri
03 –
Helpdesk
@b2b.com.my
Other Inquiry

47. Supplier’s Acknowledgement
Supplier are required
to submit the undersigned
acknowledgement of the
AEON PTC
Suppliers Manual
by 30th Sept 2013.
FAX : 03 –
PENDING: