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Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL
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“Although there have been some highly publicized cases of abuse involving computers, reported cases are relatively infrequent. Of course, like most crimes against children, many cases go unreported…(this), however, is not a reason to avoid using these services…A better strategy would be for children to learn how to be “street smart” in order to better safeguard themselves in any potentially dangerous situation.” - National Center for Missing and Exploited Children
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Introduction The Internet: A “New” Public Arena –New modes of expression –New kinds of communication –Worldwide participation –New risks –New opportunities
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Introduction Contents –Internet Hazards, Coping Strategies, and Resources –Online Safety Resources –Balancing Protection, Privacy and Freedom of Speech
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Internet Hazards, Coping Strategies, and Resources
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Internet Hazards... Exposure to Inappropriate Behavior or Material Exposure to Physical Danger Commercial Fraud Hacking or Hurting Others Hoaxes Identity Theft Spam or Flaming Viruses
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Internet Hazards... Exposure to Inappropriate Behavior or Material What You Should Know : –Language –Pornography –Harassment –Hate Groups
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Internet Hazards... Exposure to Inappropriate Behavior or Material How to Cope: –Teach students to evaluate sites for hidden biases –Teach students the Online Safety Rules –Discourage students from engaging in “email arguments” –Pre-screen sites, supervise online and use “safe” search engines, use filters –Report violations to NCMEC 1(800) 843-5678 or local authorities
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Internet Hazards... Exposure to Inappropriate Behavior or Material Resources : –Hatewatch www.hatewatch.org –FBI Guide to Online Safety www.fbi.gov/library/pguide/pguide.htm
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Internet Hazards... Exposure to Physical Danger What You Should Know : –Pedophiles can use online services –A child’s disclosure of abuse must be reported –Check with your principal for proper procedures for reporting abuse
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Internet Hazards Exposure to Physical Danger How to Cope : –Discuss online safety with students of all ages –If an incident has occurred – be sensitive –Repeat information ONLY to the proper authorities –Follow-up to be sure the student is helped
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Internet Hazards Exposure to Physical Danger Resources : –The National Center for Missing and Exploited Children www.missingkids.com –Federal Bureau of Investigation (FBI) Field Offices www.fbi.gov/contact/fo/fo.htm
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Internet Hazards Commercial Fraud What You Should Know : –Credit rights and consumer protection apply. –Losses are limited to $50. –Report problems to your credit company the FTC.
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Internet Hazards Commercial Fraud How to Cope : –Never give out passwords and pins to anyone. –Be careful about giving credit card numbers. –If an offer looks too good, it most likely is.
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Internet Hazards Commercial Fraud Resources : –Federal Trade commission Savvy Traveler Site www.ftc.gov/bcp/conline/pubs/online/sitesee –Federal Trade Commission Regional Offices www.fbi.gov/ro/romap2.htm –National Consumers League www.nclnet.org
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Internet Hazards Hacking or Hurting Others What You Should Know : –Hacker is anyone who maliciously tries to invade or interfere with your computer. –Not all hacking is intended to cause harm. –Not all hacking is illegal. –Assume that hackers will hack any site. –Don’t do; don’t encourage it; don’t tolerate it.
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Internet Hazards Hacking or Hurting Others How to Cope : –Stay informed. –Check your site routinely.
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Internet Hazards Hacking or Hurting Others Resources : –Code for Responsible Computing www.computerlearning.org/respcode.htm
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Internet Hazards Hoaxes What You Should Know : –Get-rich-quick pyramid schemes –Chain letters and –Virus scares –“Virtually Hijacking” visitors to replica sites
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Internet Hazards Hoaxes How to Cope : –Stay informed. –Use US Department of Energy’s Computer Incident Advisory Capability Bulletin Service. –Report incidents to the legitimate site or to your Internet Service Provider (ISP).
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Internet Hazards Hoaxes Resources : –US Department of Commerce www.hoaxbusters.ciac.org
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Internet Hazards Identity Theft What You Should Know : –Others can use your email identity and email address. –Others can access personal profile data you’ve published.
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Internet Hazards Identity Theft How to Cope : –Use only an alias or nickname in chat rooms. –Be careful about whom you email.
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Internet Hazards Identity Theft Resources : –Most states don’t currently have laws prohibiting this. –Contact your local law enforcement office or your State Attorney General’s office
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Internet Hazards Spam and Flaming What You Should Know : –Spam: any unsolicited bulk email or postings to newsgroups –Flaming: deluging an email box with angry emails that makes the computer unusable
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Internet Hazards Spam and Flaming How to Cope : –Use common sense to avoid these problems. –You have the right to have your name removed from lists. –Don’t use your regular email account when you use a bulletin boards, chat rooms or web surveys. –Post messages to newsgroups that are clearly related to the subject matter.
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Internet Hazards Spam and Flaming Resources : –Direct Marketing Association www.the-dma.org –Junkbusters Corporation www.junkbusters.com
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Internet Hazards Viruses What You Should Know : –Most viruses are transmitted via email attachments. –Other sources are files downloaded from a web site for newsgroup.
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Internet Hazards Viruses How to Cope : –Never open attachments – unless you know the source. –Some viruses are spread before they are detected by the sender. –Invest in good virus protection software.
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Internet Hazards Viruses Resources : –Computer Associates Virus List www.cai.com/virusinfo –PC Magazine Anti-Virus Program Reviews www.zdnet.com/products/stories/reviews
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Online Safety
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Roles Students : –Knowledgeable, empowered students are safer students. –Encourage students to be responsible for themselves. –Discuss safety rules. –Negotiate rules that are appropriate to the age and maturity level. –Enforce safety rules.
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Online Safety Roles Parents : –Online safety begins at home. –Stay involved and supervise online activities. –Negotiate written online safety rules. –Discuss any concerns with your children. –Stay informed Learn more about the Internet Learn how to track or restrict your child's online activities Become familiar with warning signs of trouble - NCMEC
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Online Safety Roles Schools and Teachers: –Establish an Acceptable Use Policy (AUP). –Produce the policy in agreement form signed by parents and students. –Review the AUP and Rules for Online Safety at the start of each semester.
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Online Safety Roles Knowledge: A knowledgeable Internet user is a safe Internet user.
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Online Safety Resources TECH CORPS Internet Safety Site : –Online Safety Quiz www.techcorps.org/resources/internetsafety/getnet.htm –My Rules for Online Safety www.techcorps.org/resources/internetsafety/myrules.htm –Safety Screen Saver www.techcorps.org/resources/internetsafety/screens.html –Safe Sites for Kids, Tweens & Teens www.techcorps.org/resources/internetsafety/kids.html
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Online Safety Resources National Center for Missing & Exploited Children : –Child Safety on the Information Superhighway www.missingkids.com –My Eight Rules for Safety Click EDUCATION & RESOURCES Click KNOWING MY EIGHT RULES FOR SAFETY –Know the Rules Campaign for Teenage Girls Click EDUCATION & RESOURCES Click KNOW THE RULES PUBLIC-AWARENESS CAMPAIGN FOR TEENAGE GIRLS
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Online Safety Resources Parent and Teacher Resources: TECH CORPS Online Safety Primer www.techcorps.org/resources/internetsafety/primer.html www.techcorps.org/resources/internetsafety/primer.html –REVIEW Acceptable Use Policies –REVIEW Online Supervision –REVIEW Screening Inappropriate Materials Online Safety Rules Quiz www.techcorps.org/resources/internetsafety/quizzes.html www.techcorps.org/resources/internetsafety/quizzes.html Online Safety Rules Screensavers www.techcorps.org/resources/internetsafety/screens.html www.techcorps.org/resources/internetsafety/screens.html Evaluating Information on the Internet www.nytimes.com/learning/teachers/lessons/990304thursday.h tml www.nytimes.com/learning/teachers/lessons/990304thursday.h tml
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Balancing Protection, Privacy & Freedom of Speech
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Balancing... Protection Children have the right –to be safe. –right to privacy (under US law). –right to free speech (under US law). Parents should decide a child’s access to the Internet. Schools and libraries also share responsibility.
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Balancing... Freedom of Speech The Internet is a “free speech zone.” Restrictions on online speech –Must serve a “compelling interest.” –Must be “least restrictive” means of serving that interest.
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Balancing... Privacy Children’s Online Privacy Protection Act (COPPA) –Enacted in 1998 via the FTC –Took effect in April, 2000 –Notice and consent requirements before collecting personal information form a child
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Balancing... Privacy COPPA – What You Should Know –May apply to general-purpose sites that are visited by children. –Must get parental permission before collecting personal information from children under 12. –Parents may access, delete and refuse any further use or collection of personal data.
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Balancing... Privacy COPPA – What You Should Know –Method of permission will vary Chat rooms or external sharing of information –mailed or faxed paperwork –telephone calls –credit card use –digital signatures Internal uses of information –can be granted via email with email confirmation reply or telephone call
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Balancing... Privacy COPPA: What You Should Know –Exempted sites: One-time homework help A single query to a Web site Sites that do not collect information online
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Balancing... Privacy Where to learn more: –Federal Trade Commission www.ftc.gov/privacy/index.html
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Balancing... Children’s Other Rights –Keep open communication regarding online safety rules. –Written AUP helps define rules. –Efforts to protect can conflict with other legal rights: The National Coalition Against Censorship –www.ncac.org/cyberlibrary.htmlwww.ncac.org/cyberlibrary.html
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Conclusion TECH CORPS wishes you and your student a safe journey on the Internet!
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