1. Orion APM – Application Performance Monitor

2. Who buys APM products? Focused on applications & servers Sysadmins Part of the line of business Own multiple applications Application Support Teams Own applications, servers, and network Targets for Application Performance Monitor & Network Performance Monitor IT Operations Teams

3. What is an application?

4. - Slide 4 - Orion Application Performance Monitor  Overview »Delivers powerful monitoring, alerting, and reporting capabilities for applications and the underlying servers they reside. »Network engineer vs. App person – eliminates finger pointing  Hooks »Processes, Services, Ports, URL, End User Experience components, Scripting Engines, DB Queries, Performance Counters. Leverages SNMP, WMI, or RPC. »Applications are slow or down »User Experience Monitoring »Service Groups / ROOT CAUSE ANALYSIS »Import Nagios scripts »Home Grown applications »Robust Alerting & Reporting Engine »Application Discovery  Pricing & Licensing »Starts at $2495 USD »Licensed by number of monitored components

5. Why SolarWinds? - Slide 5 - Powerful Features Dynamic Service Groups Single Pane of Glass Comprehensive App Coverage Powerful alerting & reporting Built-in Virtual Infrastructure monitoring Powerful Features Dynamic Service Groups Single Pane of Glass Comprehensive App Coverage Powerful alerting & reporting Built-in Virtual Infrastructure monitoring Ease of Use & Affordablity Up & Running in under an hour LUCID web interface Starts under $2,500 Ease of Use & Affordablity Up & Running in under an hour LUCID web interface Starts under $2,500 Application Performance Monitor provides a unique proposition for sysadmins, power they need in an easy to use affordable package

6. SolarWinds vs the Competition CriteriaSolarWindsQuest Foglight MS SCOM WhatsUp Gold App & IT Service Monitoring Integrated Virtual infrastructure monitoring Support for MS apps Support for non-MS apps3 rd Party Support for custom apps3 rd Party Open source support Deployment servicesNot RequiredRequired Not Req Try before you buy Price (range)$2.5K-$30K$100K- $300K $3K- $100K $2.5K- $20K

7. Qualifying Questions  What critical applications do you have?  Do you have any home grown applications?  How long does it take you to restart your services when they fail?  Are you alerted when critical applications go down?  Do you know when your applications are slow?  Can you distinguish if issues are related to network, application, or hardware?  Do you need historical reporting for application availability and usage?

8. APM – Templates and Monitors

9. - Slide 9 - Orion APM Licensing APM50 $ 2,495.00 APM150 $ 2,995.00 APM300 $ 4,995.00 APM700 $ 8,995.00 APM1100 $ 13,495.00 APM1500$ 17,995.00 APM ALX $ 29,995.00  Licensed by the number of component monitors »Rule of Thumb: Allow 10 monitors per server »EG – Customer wants to monitor 75 servers »10 Monitors per Server = 750 monitors »License required is APM 1100

10. Stand Alone Product Features NPM SAAPM SAIPAM SA Node StatusYes Node SNMP statisticsYes Interface SNMP statisticsYesNo Volume SNMP statisticsYes UnDP SNMP statisticsYesNo AlertsYes ReportsYes GroupsYes DependenciesYes SyslogYes No SNMP TrapsYes No Connect NowYesNo VirtualizationYes No WirelessYesNo VSANYesNo System ManagerYesNo Custom Property EditorYes