1. Slide 1 Assessing Learning Module 25

2. Slide 2 Module 25 core objectives Be able to: 1Demonstrate commitment to the concepts, content and policies of training within The Scout Association 2Demonstrate acceptance of the Purpose, Principle and Method of The Scout Association 3Undertake appropriate assessments and validations 4Provide positive and constructive feedback 5Identify any learning and development needs of the people you support 6Plan to meet your own subject knowledge needs

3. Slide 3 Training Adviser Role Agrees Personal Learning Plan Supports and encourages Validates learning Recommends Wood Badge –Subject to CTM approval Note the Training Adviser does not deliver training

4. Slide 4 Manager Role Agrees and reviews role description Ensures training is completed Ensures appropriate permits are held Understands process Explain training commitment Responsible for ongoing learning

5. Slide 5 Nights Away Adviser Role Supports and encourages adult through gaining permit Assesses adults Assists adult in gaining required learning Recommends appropriate Permit Advises on camping and residential experiences

6. Slide 6 Activity Assessor Role Assesses technical competence Recommends permits for specific adventurous activities Provides Support

7. Slide 7 Scout Show Assessor Role Assesses Scout Shows Recommends national recognition

8. Slide 8 Any Scouting assessor Needs to understand the fundamentals of Scouting Operate within The Scout Association’s: –Policies –Purpose –Principles –Method

9. Slide 9 Policies Key policies of The Scout Association Religious policy Equal opportunities Safety Child protection Anti-bullying Development Chapter 2 POR

10. Slide 10 Purpose “The purpose of Scouting is to contribute to the development of young people in achieving their full physical, intellectual, social and spiritual potentials, as individuals, as responsible citizens and as members of their local, national and international communities.” Chapter 1 POR

11. Slide 11 Principles Members of The Scout Association have a duty to: –their God, –other people –and themselves. Every member who makes the promise undertakes to do their best.

12. Slide 12 Method People participate in Scouting by: enjoying what they are doing; learning by doing; participating in varied and progressive activities; making choices for themselves; taking responsibility for their own actions; working in groups; taking increasing responsibility for others; taking part in activities outdoors; sharing in prayer and worship; making and living out their Promise. Chapter 1 POR

13. Slide 13 Evidence Demonstration Discussion Workbook Questionnaire External qualification Working documents Project Witness statement Video

14. Slide 14 Feedback Constructive Positive Consider: –Venue –Body language –Position –Tone –Language Give concrete areas to work on

15. Slide 15 Encoding Decoding Feedback Message Communication Theory Communication “ The transmission of information so that the recipient understands clearly what the sender intends”

16. Slide 16 Problems in verbal communication –Not paying attention –Listening but not hearing –Thinking about what to say next –Interrupting –Hearing what one expects –Being defensive –Looking for disagreement

17. Slide 17 Facts –We listen at 125-250 wpm, we think at 1000-3000 wpm –75% of the time we are distracted, preoccupied or forgetful –20% of the time, we remember what we hear –More than 35% of businesses think listening is a top skill for success

18. Slide 18 Active listening  Avoid distractions  Don’t pre-conceive  Pay attention to the speaker  Don’t interrupt  Concentrate on what is being said

19. Slide 19 Active listening  Listen for the whole message  Hear message before evaluating  Ask open questions to check understanding  Repeat back in your own words to convey understanding

20. Slide 20 Questioning Open questions Closed questions Focus Understanding

21. Slide 21 Communication Two ears and one mouth Do we get the ratio right?

22. Slide 22 Active listening  Allows you to make sure you hear the words  and …  understand the meaning behind the words

23. Slide 23 Questioning & Listening Process Open ended questions: –What, how, who, where, why, when Listen for vagueness or significant remarks Probing questions Summary to check understanding Silence is a useful technique

24. Slide 24 Questioning Avoid if possible –Interruptions –Multiple questions –Leading questions –Biased questions –Ambiguous questions

25. Slide 25 Exercise In threes: Listener, Speaker, Observer Subject: “My career to date, its successes and failures” 1.5 minutes active listening 2.5 minutes feedback from observer on listener 3.Change round roles

26. Slide 26 Active listening - Summary –Avoid distractions –Don’t pre-conceive –Pay attention to the speaker –Concentrate on what is being said –Don’t interrupt –Listen for the whole message –Hear message before evaluating –Ask open questions to check understanding –Repeat back in your own words to convey understanding