1. Health Care for WSU Students Health & Wellness Services Medical Clinic and Pharmacy

2. HWS Medical Clinic  Office Visits  On-Site Pharmacy  24-Hour Telephone Nurse  Women’s Clinic  Sports Medicine  Mental Health Services  Immunizations  Laboratory & X-Ray  Allergy Injections  Travel Medicine  Nutrition Clinic

3. Aurora Horstkamp, MD General Practitioner John Horstkamp, MD General Practitioner Linda Fearn, MD Internal Medicine Jeff Radakovich, MD Sports Medicine Dennis Garcia, MD Sports Medicine Kelly Williams Nurse Practitioner Meet Our Staff Sunday Henry, MD Sports Medicine Pam Spens Nurse Practitioner

4. Julie Keller Dietitian Bill Gibson, ANRP Psychiatric Nurse Practitioner Niels Nielsen, MD Psychiatry Bruce Wright, MD Psychiatry Jenell Decker, MD Physician Vicky Lott, MD Physician Meet Our Staff Zelda Swain Nurse Practitioner Jo Ann Tracy Mid-Level Practitioner

5. Online Services Students use our secure portal to:  Schedule appointments  Request prescription refills  Communicate with health care providers  Receive appointment reminders (e-mail/text)

6. Immunizations Required:  MMR Encouraged:  Meningitis  Influenza  Hepatitis A & B  Tetanus Diphtheria Pertussis (Tdap)  Human Papilloma Virus (HPV) Available:  Polio  Typhoid  Yellow Fever  Rabies

7. How Do Students Access Care Outside of HWS?  24-Hour Telephone Nurse (509-335-3575)  Can help your student determine if they need to access care immediately  Urgent Care and Emergency Options  On-Site Referral Coordinator

8. HWS Pharmacy  Transfer prescriptions  Place special orders (including mail orders)  Direct billing to insurance providers  Request refills online  Purchase non-prescription products

9. Prescription Coverage on Your Insurance Card frontback

10. Billing & Insurance Office The WSU Health & Wellness Services Billing and Insurance Office is located in Room 120E in the Washington building.

11. Comparing Insurance Options Preferred provider network Out of area coverage Washington State Health Benefit Exchange

12. WSU Graduate Assistant Medical Health Insurance Plan Low deductibles National and International Coverage 24-Hour Emergency Care Hotline

13. 2014-2015 Dependent Premiums FALL SPOUSE/ PARTNER SPRING SPOUSE/ PARTNER FALL CHILD/ CHILDREN SPRING CHILD/ CHILDREN $697.00 $1136.00$ 697.00$ 1136.00 Deductible information is available on our website at www.studentinsurance.wsu.edu

14. Coverage is Worldwide In and out-of Network coverage National and International Coverage

15. Enrolling Your Dependents Dependents are enrolled manually by enrollment or cancelation form. Forms are available at www.studentinsurance.wsu.edu www.studentinsurance.wsu.edu The deadline for dependent enrollment or cancellation is the 13 th day of classes Dependents must be re-enrolled each Fall and Spring semester For additional enrollment information call 509 335 3575 or email student.insurance@wsu.edu

16. Graduate Assistant Dental Plan The Graduate Assistant dental plan is administered by Washington Dental Service Plan information is available on our website at www.studentinsurance.wsu.edu or by calling 1 800-554 1907 www.studentinsurance.wsu.edu

17. Frequently Asked Questions How do I pay my dependent insurance premium? How do I pay my bill for medical services? Will I receive a bill for my charges? What happens if I don’t pay my bill?

18. PASS PROGRAM Enrollment in the PASS program is available to Spouses and Partners of Graduate and Professional Students. Participation in this program allows your partner or spouse to obtain services at WSU Health and Wellness Services. Participation requires a health fee to paid health fee each semester. Participants must re-enroll each semester. Visit our website at studentinsurance.wsu.edu or call 509-335- 5293 for details. studentinsurance.wsu.edu

19. For More Info, Contact Us 509-335-3575 student.insurance@wsu.ed u studentinsurance.wsu.edu 509-335-8214